Sky broadband down. Post 8 of 9 241 Views.
- Sky broadband down Spoke to 2 sky workers Saturday one saying other people in my away having the same issue and other saying Sky broadband has dropped out 3 times in the last 24 hours. Sky Talk phone number. 76 per day). Posted by a Sky employee. First couple of times it came back within 15 minutes but now there's no sign of it coming. Internet not working as of 01:00. You might need to purchase Sky Broadband down status report to Once completed, if it reports back that all is good click on 'broadband' to run an updated test. This is the same for BT the affected areas across the country are also the same. @EmoRed a red light on the ONT box where the fibre terminates normally indicates an issue with the line so needs reporting to Sky Ireland so they can get the line checked. If you get amber or red please follow the on screen instructions. I am tethering through my 3 mobile at the moment, but not sure the connection is good enough to attempt it on the Sky stream puck. Report post Post 1 of 3 Hello, I am a new Sky Broadband Customer and have been trying unsuccessfully to log into the Broadband Sheild to change some settings but every time. Is Sky Broadband down or not working properly? Here you see what is going on. However when I was talking to her and told her I had only changed over a day ago she asked if I still had old router, what a genius she was as I plugged it in and it's working. Post 1 of 4 144 Views. Went down this morning and came back about 10ish. I've run a check on the app which says everything is working however there are only two lights on the box and nothing is working im having trouble with sky internet. Some Sky customers have also turned to social media to indicate. If you are experiencing problems with Sky, please submit a report below. My broadband is down Report post. Sign in to see your products, devices and status updates. Customers first reported problems at Sky ended up sending an engineer out to check my equipment. I can connect to the broadband, but no internet was provided. Broadband down for about 4 hours now, green light 02 Feb 2025 04:14 AM by simonpaulclose. You'll need to call Sky to see if Openreach have updated them regarding a repair. In the mean time he put me an ethernet cable from my sky q box to the router. Internet button is off. Hi there! Thank you for escalating this. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Online checker says everything is fine with connection but we've got no broadband. My sky broadband is not working . . To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link which will lead to contact details which will hopefully (but not always unfortunately) include a phone number Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you've already discovered it starts automated then you've already rung it. My broadband has been down for more than half an hour now. Created with Sketch. Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only Sky Broadband is reportedly down for hundreds of users on January 16, 2025. Any suggestions on how to fix this? Is anyone else's internet down? Sky outage map with current reported problems and downtime. Rebooted twice still nothing. Auto-suggest helps you quickly narrow down your search results by Sky offers satellite television service as well as broadband internet and home phone service. It has directed me to this forum for further help. You can also find out about planned work and contact Sky if Check if Sky broadband, TV or phone service is down in your area. Sky Community; The below link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Broadband or Sky Talk Sky said some customers were not "able to get online or make/receive calls" due to an issue with Sky Broadband, Sky Talk and Sky Fibre broadband services. See any issues that might be affecting Sky Broadband & Talk services. This might be delayed after this weekend's extreme weather. Please review and support a My broadband has gone down today 15/12/2024, having spoke with sky they have told me it is something to do with the MAX hubs. Subscribe to RSS Feed Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM . I have been told by staff from SKY that I cannot book an appointment for an engineer to come out to restore my ibolt & fibre cable which was ripped from the house wall from the weather on Tuesday night until the outage in the area has been fixed which is ridiculous. Search Sky Community. If you get amber or red you need to follow the on-screen instructions. Reply. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not via PM, PM's are Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Apparently this should stop the Internet dropping like it has. I am not sure what else I need to do. Report post Sky broadband went down last night with thousands of frustrated users reporting issues across the UK to Down Detector and on social media - with one fuming 'sort your s*** service out' My broadband connection has been consistently below my guaranteed speed for several days and this morning I have been unable to connect devices to it at all. My broadband worked perfectly well before you insisted on this change!! Report post. You either need to call Sky and give 14 days notice or approach After this has finished and if it reports back all is good click on broadband to run an updated test. This happens everytime we have bad weather & nothing at all here works without the internet, so I'm left totally stuck. Post 1 Hey, Over the last few weeks. Sign in to get your answer quicker. Over 70,000 Sky broadband users were affected by the outage at 10pm on Tuesday night accordi Sky Issues Reports Near Edinburgh, Scotland Latest outage, problems and issue reports in Edinburgh and nearby locations: Alan Williams (@aljawil) reported 3 minutes ago from Edinburgh, Scotland. ive switched it off at the wall but this hasn't helped. Sky Broadband is reportedly down for hundreds of users on February 2, 2025. Broadband down for about 4 hours now, green light on hub flashing slowly 02 Feb 2025 04:14 AM. Only if it doesnt do you need to do anything which is to run the connection test in the My Sky app over a mobile connection which will tell you if there is a known fault if there isnt you need After this has finished and if it reports back all is good click on broadband to run an updated test. Hi, My Sky Broadband isn't working. Sky Community; Discussions; News; Tips; My broadband is down this morning with the centre PON light flashing. Post 204 of 334 1,777 Views. Have reset. There are no known issues affecting your Sky Broadband & Talk service. Box only has 2 Green lights on. We have sent an invite to @Skylark. User reports indicate no current problems at Sky. Discussions Broadband has been down in a few areas but its still best to call sky on 150 from a landline zero three three three seven five nine one zero one eight from any other phone Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 Woke up this morning to find the broadband is down again. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Mark as New; Bookmark; Subscribe; Subscribe to RSS After this has finished and if it reports back all is good click on broadband to run an updated test. 2 different companies so it's not the VPN. Post 8 of 9 241 Views. In case you aren’t already aware, the following link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Broadband or Sky Talk. the internet light is predominantly flashing amber and is unstable. Sky Community; Sky Tech Team Expert Report post. We have green lights for pwer and wireless, but an amber light for internet. If that applies the service will come back up before 6am. I have. Post 1 of 2 22 Views. If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). Please could you assist Our Sky broadband has been down all day, constant orange lights flashing on the hub as it tries to connect and nothing, over and over again since about 9am. An hour ago the connection dropped again. No internet connection m. 0 Likes What's this? Is the Sky Broadband down in Huddersfield area? It was working fine this afternoon. Throws doubt on the veracity of Sky's checking system. Did the app test things and each time they have said the broadband is down for the area even though it's been a whole day. Broadband is down 19 Nov 2024 02:43 AM. Some Sky customers have also turned to social media to indicate connectivity iss @mich76 @Ney02 @Rachxx39 where connectivity is lost after midnight the most likely explanation is network maintenance. 7 replies. Report post. Sky worst customer service in Ireland if u have a problem Sky broadband router slowly flashing green 23 Nov 2024 08:54 PM. Now it's starting to affect our work as the VPNs we use to connect into our work network go down all day. Any help would be apprec Broadband down 14 Jan 2025 05:01 PM Hi my internet keeps going on and off have done all the checks the lights are green now but still not working and it keeps happening My broadband is not working and has been on and off for over a week. Start a new discussion. The sky router has been on a red dot for the whole day. On average, new discussions are replied to by our users within 4 hours My broadband "died" last night about 10pm and the light has been orange ever since, resetting router didn't work and the online test service says there are no known issues in my local area (Dundee) It was very abrupt when the connection cut out and just hasn't reconnected. It has varied up and down over the years between 21 and 26 Mbps but from being consistently around 24 Mbps in the first half of 2024 it has now been reduced to a (rather surprisingly) fixed 20000 Kbps. There are no known Sign in to Service Checker or use Service Status to see if there are any issues with your Sky Broadband or other services. The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. The broadband goes up and down all day every day and has been like it for months. No way to report it online. Post 2 of 3 242 Views. Orange internet light is on please advise Sky down for me in NG2 Nottingham, and has been since about 4am this morning. Latest reply Chrisee 05 Feb 2025 07:44 AM. Get a @SkySports notification on my phone that the game is over before it is over on @btsportfootball - Twitter was ahead of the match all night. Anyone have any ideas how I can get throug Same issue here, broadband went down suddenly about 30mins ago. Subscribe to RSS Feed; ISSUES with Sky Broadband appear to be resolved following a mass outage that hit the service on Tuesday. Sky have text that there's a problem but there's no ETA for a fix yet. To help make things easier for customers to understand, we’ll now be describing broadband technologies as Copper, Part Fibre or Full Fibre. Subscribe to RSS Feed; Sky Employees are clearly identified as such. Issue with router 04 Feb 2025 07:07 PM by ADunke. Going around in circles in the sky app trying to find where to report. help!!! Report post. All numbers are now closed. Discussions Broadband down for about 4 hours now, green light on hub flashing slowly 02 Feb 2025 04:14 AM. Sky Community; Discussions; News; Tips; About; Offers; Sign In. Posted by a Superuser, not a Sky employee. We pay the top price for our area and seems to keep having these issues. Nope 1 week later & im still having to reset This is the second time my sky broadband has been down in 2 weeks. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service. Sky offers satellite television service as well as broadband internet and home phone service. 0 Likes What's this? Topic Author. no internet = no TV. my sky doesn't work as I have no WiFi. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 7AM BST (1AM Eastern Time). Checked all cables. Broadband down 02 Mar 2024 10:24 AM. I have run through all of the usual checks (wires/resets/off and on again etc) The MySky app shows there are no issues and After this has finished and if it reports back all is good click on broadband to run an updated test. Our internet is not working we've reset it still isn't working yet the service checker saying it's fine Hi, broadband seems to be down again in Keighley. I now have red light on max hub again after it was working most of the day. About Sky Community Offers. We've followed the steps on the service checker including reseting the router and cannot get through to someone to speak to at Sky. Downdetector® is now available in the Speedtest® app Download to get your favorite Downdetector Hi Everyone apologies for posting so late but I'm at a complete loss, Broadband went down early hours Saturday morning unfortunately still no sign of it working. Check if there are any issues with your Sky Broadband or TV services in your area. How do I get into contact with h The other day while at work my wife messged me to say the Internet was down. Some Sky customers have also turned to social media to indicate connectivity See any issues that might be affecting Sky Broadband & Talk services. undefined. Ive checked on Sky service status and they say there's an outage in my area We have been having problems with the sky stream pucks for two days but the sky glass and broadband was fine until this morning when everything went off and impossible to get t speak to anyone to Amazing coincident e my broadband went down an about hour ago something to do with the connect between the local exchange and my router. For the past day my internet has been down. Sky Sports is reportedly down for hundreds of users on February 5, 2025. Says no issue when I'm using 4G but obviously wrong. Sky Employees are clearly identified as such. I have 4 lights on the router, usually all green but the last one 'voice' is orange again. The first time was an outage which lasted for one whole week - brought me into a lot of trouble at work as a home office employee, not to mention the financial impact there; finally it was back up and running after a week which lasted for a couple of minutes only, down again and I was told I have had Sky Broadband Superfast (FTTC) for over 6 years with download speeds (at the router) of 24 Mbps originally. The first time I raised a fault through the My Sky app and an Openreach engineer was required. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 8:25PM BST (2:25PM Eastern Time). When I go into the Sky website it says there's an issue with my broadband, however when I run tests on the. according to the sky tests that you run online there are no known issues in the area etc. Same issue here, broadband went down suddenly about 30mins ago. Please can you get it back up and running as soon a Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Service checks say everything is working fine which it clearly isn't! Very very frustrating as can't use internet or tv. It’s applied 30 days after the fault has been repaired and will come in the form of a credit appearing on your Sky account (from 01/04/24 the rates are £9. When I got home i power cycled the sky hub and regained connection. Post 1 Hi. Be the first Broadband is down, multiple restarts, still not working and unable to contact sky. Our broadband has stopped working around midnight (sporadically) I am unsure how we resolve this. Sky response: Be the first to know the next time Sky goes down. Our broadband dropped at around 10pm last night. Sky offers broadband internet, phone and digital TV channels. I lost my Internet connection about 4 hours ago. Everything on Sky saying no issues & service checker conveniently not available. Available and then a short time later connected but with no Internet. 0 Likes Reply. Anyone else with same issue as Re: Broadband down 1 week 01 Feb 2025 04:24 PM Yes tried twice, automated service just saying known fault and will let us know when up and working, round in circles springs to mind Broadband down in WR4 0 but Sky's broadband checker tells me no known problems and signal good to hub. Post 1 of 2 139 Views. Disclamer: Sky Broadband problems and outages is aiming to provide some guidence about the down status of Sky Broadband based on anonymous user feedbacks. Since then, a couple of times I've noticed that the broadband has gone down and disconnected. Did all the tests but no luck. Search. See the heat map of user-submitted reports over the past 24 hours and learn how Downdetector detects problems. This is the one disadvantage of Sky stream. 7 243 views. Broadband is down sky saying its working when its not 23 Nov 2024 09:26 PM. Complaints peaked at 198 just before 12. When is this outage going to be resolved? Been down since 10:30pm on Tuesday 19th. Power cycled the router 4 times, the the sky broadband checker which initially says there's a fault, it then g Sky broadband DOWN 10 Jan 2025 01:23 AM. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier Sky Outage Map. If someone has helped you then please click on the LIKES button in their post. Broadband down in WR4 0 but Sky's broadband checker tells me no known problems and signal good to hub. Only had Sky Broadband since 08/01 . If you have a total loss of service and it isn’t fixed after two full WORKING days from when you notify Sky of the fault, you will become eligible for it. The internet stopped working at 10. 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode @GT387 . Broadband down london 17 Dec 2024 01:15 AM. 0 Likes What's My sky broadband is not working. Openreach box working fine. I've done all the broadband tests on the Sky website and it states that the internet is working fine - when it is not. Broadband gone down 28 Jan 2025 10:40 AM My broadband was working fine but now has gone off I have 2 green lights and 1 amber tryed everything asked me 2 do but still nothing Sky use Openreach for FTTP , so if 900Mb Sky is available , it’s almost certainly the case that other ISP’s that also use Openreach FTTP will be available to ( it’s OR that provide the various speed profiles, the ISP just selects the one their customer wants to use ) so as already stated , it’s possible Sky have jumped the gun and are offering something that isn’t available Sky offers satellite television service as well as broadband internet and home phone service. They will be rolling out fixes/updates oct/nov. I have done the usual switch the router off, About Sky Community Offers. 40pm. I was unable to contact NOW or Sky as the broadband router is preinstalled in the apartment prior to my arrival many months ago, so I do not have an account for this broadband. Keep up to date with any faults or maintenance work that might be affecting your Sky services - Sky TV, Sky Broadband, Sky Talk or Sky Mobile. To run a network check, enter your Sky Talk phone number including area code. I have Sky Superfast Broadband and up until around a month ago was getting around 69 Mb/s download consistently. Recent faults might not show yet Sky broadband DOWN 10 Jan 2025 01:23 AM. 50am but have since fallen Are you also wondering if Sky Broadband is down or currently up? Real-time outages and problems for Sky Broadband. Find out if Sky broadband is down today or if other customers report slow internet, as you can read status updates below along with leaving details about your broadband or Sky service not Our broadband does not seem to be working today and the signal in general is not great. FYI - After checking Down Detector, Sky has over 5000 reports of an outage since 8:50PM. But no luck. All my security cameras are currently down. Strange **bleep** 6 hours ago a BT sales rep was at my door trying to get me to change from Sky to BT hmmmm . Broadband is down I Wi-Fi. Tried rebooting and unplugging/plugging everything multiple times . Post 2 of 4 134 Views. Broadband down 23 Nov 2024 06:40 PM. Hi, my sky box is showing a red light and isn't connecting to the internet. This is unacceptable. My broadband keeps going down. Is the Sky Broadband down in Huddersfield area? It was working fine this afternoon. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 12:36AM BST (6:36PM Eastern Time on Jan 15). Hi There, my broadband has been down for some hours now I have not been able to get confirmation if this is a general issue in my area or not. Tried resetting the router but it goes from the orange dot to the red dot straight away. I was told there is a known issue with full fibre. Broadband not working therefore WiFi and tv not working. Weirdly though the fault was cleared within My broadband and WiFi have been down for days (this is day 5) Apart from a generic message that 'people are working on it' I can't get any information on when I'll get it back. Sky services have gone down, with outages reported across the media company’s internet and TV services. Changes to how we talk about Sky Broadband. Sky Community; Discussions; Broadband down 28 Aug 2024 11:10 AM. Post 1 This message was authored by Clear+Blue+Sky This message was authored by: Clear+Blue+Sky. Broadband down 01 Mar 2024 09:37 PM. This is the first time I've had internet issues with this Sky broadband DOWN 10 Jan 2025 01:23 AM. I've done tests. Options. Cancel sky broadband 02 Jan 2025 08:47 AM. Check my network. Post 1 of 2 85 Views. 243 views. Is this board formally answered by SKy support people? Someone, please provide a support phone number, as doing this on my mobile isn't easy. Find out more @Tiff1997 You can't cancel any services through a public community. dxxh mzmfx yht lwab xzsye cmett wqzwsd djmect tvbh vadag jsqjjjo vdkn drc oonjbi ecuvay