Windows hello this option is currently unavailable reddit I currently to not have a GPO implemented that blocks PIN numbers because we were using it before. >"This option is currently unavailable- click to learn more" So I click it >"Something went wrong. Has anyone else experienced similar? Not sure if this is a feature or a bug. I have gone to look at the sign-in methods on the laptop and all say "This option is currently unavailable". Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). This message below. " Any tips? TPM 2. May 18, 2023 · Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution. I go to settings then accounts, then sign-in optons. " The options to improve recognition and to remove this sign-in option are greyed out. click to learn more" and at the top it says, "Some of these settings are hidden or managed by your organization". Feb 18, 2023 · Thanks for reaching out. Making some changes in Local Group Policy may help fix the “Windows Hello PIN this option is currently unavailable” issue as well. I looked around and I can't find a solution for this issue. Device is AAD joined ( AADJ or DJ++ ): Not Tested . I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. What would be going on? Oct 14, 2023 · when I try to change my pin in windows 11 hello there is a this option is currently unavailable. inf) still installed. Welcome to the Microsoft subreddit. Other software that uses Windows Hello to verify my identity also claims that Windows Hello is disabled. Hope this solves it for you. Repeat the removal with all Windows Hello related drivers and then reboot your PC. g. So when you enable it, you must do the device as well as the user. Mar 30, 2022 · Hello, I have a Windows 11 laptop with a fingerprint scanner and windows hello as a way to sign in. We ran into the same issue and fixed it by configuring something but I forgot what at the moment. I am using a 2019 asus vivobook x510u with windows 11 home 23H2. Not letting me change the pin. Please let me know as soon as possible Kind… Jan 16, 2021 · Locate the file named AllowDomainPINLogon and if it does not exist, do the follow:; Now on the right-pane menu right-click on the empty white space and click on New > DWORD (32 bit) value. When I try to set up Facial Recognition ("Settings" -> "Accounts" -> "Sign-in options" -> "Facial Recognition"), it says: This option is currently unavailable. If disconnecting your work or school account doesn’t help, use the forgot PIN option to reset your Windows Hello PIN. under that in blue it says sorry - this pin isn't working for your organisations resources, this is my personal PC there account isn't even on this PC. Sign-in options says, "This option is currently unavailable," and in yellow, "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Nov 21, 2024 · Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. Aug 15, 2016 · Make sure "Computer conf/policies/Admin temp/Windows comp/Windows Hello for Business/Use Windows Hello for Business" is set to NOT CONFIGURED. I had mine set to Enabled. Then it gives me these options: windows hello face, windows hello fingerprint, windows hello pin, security key, password, picture password. ” Select PIN (Windows Hello) Click the “Remove” button to remove the PIN and add another one. I don't have any organization accounts linked anywhere in settings. And below it, it says 'Something went wrong. I've gotten into a state similar to what you describe, and I was always able to get it to allow me to log in with password, then navigate to the Windows Hello settings, turn off PIN login entirely, then turn it back on and set up the PIN from scratch. I don't have a camera or a fingerprint reader on my desktop so I don't know why all of those are showing up. Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. Any advice would be very much appreciated. Aug 3, 2022 · Checking for Windows updates might fix issues you're having with Windows Hello. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Controversial. Anyway, I figured I should click the PIN option. After adding 2FA to our Microsoft accounts, it breaks WH. But now when I try to activate my Windows Hello and fingerprint, it says 'This option is currently unavailable'. Select Remove driver software and wait for the removal to be finished. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" So I recently purchased an HP laptop from Costco, the device is an HP ENVY x360 convertible 15-ds1xxx. Jul 22, 2023 · Hello, this is Emily. Under "Windows Hello PIN", click on "I forgot my PIN". Therefore, I can't even change my pin. Way 4: Edit Local Group Policy. Once they complete the setup they try and enter the PIN they just set and get “This option is currently unavailable” and they can only login with their domain password. Usually, this problem is caused by a corruption in the Windows Hello settings. Once done, open Device Manager, click For PC questions/assistance. " Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. How can I get the Windows Hello set up to allow my personal account to manage the settings for login? Thank you. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. When I Apr 30, 2023 · Locate the Biometric devices option and expand by clicking on the arrow left to its name. I have gone to the Lenovo site to install drivers to try and get everything updated. Click on "Accounts" and then click on "Sign-in options". Then restart the computer and see if those options are now back available. You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. r/Intune A chip A close button Télécharger l'app Télécharger l’application Reddit Se connecter Se connecter à Reddit May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. Around the same time it stopped working we applied a sharedpcmode policy on this users device. To enable a convenience PIN, enable the Group Policy setting Turn on convenience PIN sign-in. Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". e. Content here should be primarily about Microsoft's suite of services, products and games which we publish. There's no option in sign-in settings to set up or change a password. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. How do I fix this problem? I tried to install every driver but still not working. Top. Windows Hello for Business policy is enabled: Not Tested . Had all three features set up and then one day randomly my computer, a Dell XPS 15 2 in 1, randomly disabled these features. Feb 21, 2024 · Changing windows pin without hello/windows hello pin this option is not currently unavailable SOLVED Hi! I couldn't change my windows login pin code, because the settings said "This option is not currently unavailable" and requested a corporate or a school account to proceed, but since I don't have either one, I had to figure out something else. Hi! I want to change my Windows 11 current PIN for my account. I'm sorry to hear that you're having this trouble. The boy has discovered the Pin to the computer No problem. Now I cannot even enable it again. My name is, Zadee. 3-Go to Troubleshoot. I just reset my Thinkpad X380 to fix a driver issue and now I can't set up a pin or use fingerprint as all the Windows Hello options are greyed out and say currently unavailable. The related link that pops up after clicking on PIN(Windows Hello) tells me it's controlled by my organization. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Q&A. When I click on any of them, it just says "something went wrong. 0 still appears to be present in the Device Manager. PINs are device-specific convenience options that are separate from Microsoft account passwords. Everything else with the camera works. Right-click on the device you are using to access Windows Hello (such as a fingerprint scanner) and select the Update Driver option. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Click Hello guys, today I pulled the triggered and installed GS on my Lenovo Yoga Slim 7. I'll be glad to help you today. Contact your admin for more info". Oct 24, 2023 · Please contact with us if the above information cannot resolve your problem Dec 31, 2020 · I have three email addresses that I use on Outlook. And in the Windows sign-in settings it says "this option is currently unavailable". When I click on them I am given a something went wrong message. Try using Windows Hello fingerprint authentication again. The VR Movie Theater. I'm assuming updating Windows at some point made the default driver corrupted or something. Open the Run dialog box by pressing the Windows key and the R key together. Select Start > Settings > Windows Update > Check for updates. Its pretty much says the same thing but one has a - and 3 extra letters. All 3 Policies under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". You might have a work or school account connected to that device. I don’t know what the force update was, but it may have been Windows 11. Is anyone using facial recognition for Windows Hello? My GB2P360 says the option is currently unavailable. - Intune: Windows Hello for Business deactivated with PIN complexity settings activated - Local domain: Windows Hello activated, with exact the same PIN complexity settings activated Apr 30, 2024 · Fix 2: Use the Forgot PIN Option. 1. In settings the Windows Hello option is grayed out and says “currently unavailable” and I don’t have a camera compatible with it, even though when I was setting up my laptop I could use it. Are there any solutions? During the initial Windows setup, I set up the Windows Hello facial recognition. If you’ve set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. I tried updating all the drivers but nothing works out. When you click on WIndows Hello PIN thing you will probably get this message "This option is currently unavailable" - click to learn more. Yeah I'm not sure. Usually, setting up Windows Hello PIN on Windows Windows Hello as a convenience PIN is disabled by default on all domain joined and Azure AD joined devices. We would like to show you a description here but the site won’t allow us. Related: How To Fix Windows + Shift + S Not Working In Windows 10 Hey reddit, I have had this issue of Windows Hello being currently unavailable for the past 10 days. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. However, it is possible that you or an application disabled this option, and that’s the leading underlying cause behind Windows Hello not working. . Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on I go into their settings to disable it and it says, " This option is currently unavailable. When I open 'Sign in Options' it says "This option is currently unavailable" underneath not only the Windows Hello Fingerprint, but Face and PIN as well. New. However, I'd like to test it on a subset of devices. Help Windows Hello However, when I went into the options to reset it, I received "this option is currently unavailable" for the Face, Fingerprint, and PIN options (even though the fingerprint AND PIN still work to sign in??). Try again later'. When the enrollment policy for Windows Hello for Business is set to disabled it is assigned to "All Users", meaning that the user has Hello disabled. I have been highly frustrated. This option is currently unavailable - click to learn more. Jul 19, 2024 · 5 Best Windows Hello USB Fingerprint Readers for Your PC A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and convenient affair. In Windows Settings, User Accounts, look in Work or School Accounts. Oct 31, 2024 · A while ago I set up a windows hello pin when it said in the settings that it was currently available. My brand new 8/256 Surface Laptop Go Fingerprint reader is no longer working with Windows Hello. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. Hi, ever since ive downloaded windows 11, these option were always unavailable. Hello! I been having some issues with Windows Hello for Business and Intune enrolled devices. The last Windows Hello option is the pin, which works. If I go into the Accounts section and choose Sign-In Options, it shows everything with "This option is currently Unavailable". Some help would be appreciated, this is killing me. Open Settings by pressing the Windows key + I, and navigate to Accounts > Sign-in options. It must be a leftover from Windows 10. freddell • Hi! If I am not Jul 17, 2022 · I understand that you are having Windows Hello PIN issues. EDIT: To those coming back to this post probably from Google, I reinstalled Win11 now and the fingerprint scanner works without issue so I guess this has been fixed. Jul 29, 2024 · Here are the most common causes for Windows Hello to stop working: PIN login is unauthorized: The PIN login authorization needs to be enabled to use Windows Hello. I also have the "Facial Recognition (Windows Hello) installed in my Aug 17, 2019 · Right-click on Windows key and select Device Manager. Aug 27, 2024 · When I first installed the camera everything worked. Jul 10, 2024 · And there's no troubleshoot in my Settings and all other instructions to troubleshoot Windows Hello to fix the PIN problem is just recurring nonsense that tells me the same thing: "go to Settings > Accounts > Sign-in options > PIN > remove", but the option is currently unavailable and I'm back where I started. This camera works with Facial Recognition on a different computer, so it's not an issue with the camera. I'll be more than happy to help. Then the Hello access stopped working. I'm an Independent Advisor and a Microsoft user like you. Windows 11 does not support passwords instead of PINs as part of Windows Hello by default. If you are experiencing the reported problem on computers that have been set up for an organization (e. All the options is currently unavailable I already deleted ncg folder So I what I suppose to do next We would like to show you a description here but the site won’t allow us. 3 Ways to We would like to show you a description here but the site won’t allow us. When I add a user to the Configuration Profile it eventually asks them to reboot, then they try to login and it asks them to setup Windows Hello. Windows Hello is enabled by default in Windows 10. Help anyone pls? Thank you. in MEM have have Config Profile that: Ok, so I've got this windows 10 signing in to my account as admin (personal hotmail account) and my sons account (uses windows family saftey for screen time management). Hi Reddit, So my laptop went to sleep and when I turned it on, it for some reason was not able to use its fingerprint scanner and thus forced me to log in through my Microsoft account. Use PIN Complexity policy settings to manage PINs for Windows Hello for Business. Hi, more detailed: We have windows hello for business configured and it was working fine for a while. In settings it says, "This option is currently unavailable, we couldn't find a fingerprint/camera compatible with Windows Hello" Windows Hello for Business (Cloud Trust) - Temporarily Unavailable - NULL SID? I have setup Windows Hello for Business (Cloud Trust) in a lab environment, works fantastically. This is driving me nuts lol Oct 11, 2024 · Here’s how you can fix this Windows 11 security feature: How do I fix Windows Hello face recognition in Windows 11? 1. " Underneath there is an exclamation mark with "something went wrong. Running into a weird issue that I can't seem to trace the cause of and am hoping for some help. I have done that. It says pin unavailable. The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Just change my pin. I am not sure if this stops Hello, but I have reversed this change. Disconnect them all one by one. Under sign in options, it says under Windows Hello Fingerprint "this option is currently unavailable" and "we couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". (This option is currently unavailable for… I recently got a Spectre x360 15" 2019 and during the initial Windows setup, I set up the Windows Hello facial recognition. Method 2. 4 If you experience any issues setting up your BRIO webcam to work with Windows Hello, you can download the Logitech BRIO for Windows Hello installer to help with the setup of the service. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face I have started a new role and they currently have Windows Hello set to "Disabled" in the enrollment settings. That should take care of it for you. Try again later. You can also use the I forgot my PIN option and continue from there. How long are you waiting in between setting up the user for WHfB and actually trying it out? I find it usually takes 15 minutes for the generated cert fingerprint to be pushed to MS365 and actually allow a user to login with it. Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now The only thing I am seeing is in settings, under Accounts>Sign-In Options>PIN (Windows Hello) on my machine (which is working), I see "this option is currently unavailable" and "This setting is managed by your organization. Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. When I go to set up a new pin as this is what it tells me to do to set up my windows hello face again it says that my device does not meet the requirements of the organization for windows hello. Thanks in advance! EDIT: Fix was found; see comments below. Nov 21, 2022 · 6. Windows still claims that I have not set a Pin/enabled Windows Hello. If Windows Hello is not available, you will see a message: Windows Hello Face. Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. Topic in the title. One of the things that you can try is deleting the contents of NGC folder and see if that helps. Dec 12, 2023 · Step 3: After that, switch to the Sign-in options to see if you can use PIN without the “Windows Hello PIN this option is currently unavailable” issue. Yes, it sounds like you've got it blocked in devices\enroll devices\windows hello for business, which is good. Locate the Hello, webcam, and fingerprint drivers individually and right-click on each of them. I suggest that you try to delete the folder where the PIN information is stored and then try again. But as long as it's not configured it should be ok. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. It should now work properly. I have even tried resetting the TPM which would stil not work. FIXED: Hey guys, I was having the same issue where in the fingerprint setting says "This option is currently unavailable" and in device manager -> Biometric devices -> "ELAN Fingerprint driver" doesnt show up and the device is stated as unrecognized somewhere down in device manager with an exclamation mark. When I was trying to sign in to my laptop using the fingerprint reader, nothing happened. Apollo was an award-winning free Reddit app for iOS with over 100K 5-star reviews, built with the community in mind, and with a focus on speed, customizability, and best in class iOS features. In my research I found people with similar issues needed to reinstall their fingerprint scanner driver and for the life of me I can't find where that driver is, nor does If so then your device may be enrolled in device management and your organization may prohibit Windows Hello sign in. Enable "Turn on convenience PIN sign-in" using Group Policy. The device is AAD joined - no on prem. The reason you need both is that the first one sets Windows Hello enabled on the device, the second one enabled Hello for the user. We have a local GPO that enforces users to configure Windows Hello for Bussines, and in the moment we enroll a device to Intune Windows Hello for Business stops working, giving a error: "This option is currently unavailable" Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. We use Windows Hello for Business to log on and I have it setup with a PIN and Fingerprint. Device is AAD joined ( AADJ or DJ++ ): Yes User has logged on with AAD credentials: Yes Windows Hello for Business policy is enabled: No Local computer meets Windows hello for business hardware requirements: Yes User is not connected to the machine via Remote Desktop: Yes Click Sign-in options. Windows is garbage that’s the actual cause, outsource cheap IT developers who tell you to run file check and script kiddies who have no idea what they are doing, the solution is to buy a Mac and get on with living, the only use for windows is as a barebones gaming rig with absolutely no personal information left in it. But the Pin clearly exists somewhere in the system as a fucked up Zombie-Pin or something, and I suspect that that is the reason why I can't enable Windows Hello right now Get the Reddit app Scan this QR code to download the app now Open comment sort options. This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows hello wouldn't even start. I updated to the latest windows 10 update the other night and ever since, the fingerprint scanner and face unlock no longer work on my Lenovo Yoga Slim 7. There may be two options. I've assigned a policy to allow it, but I cannot override the main tenant "disabled" setting. " Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. When I go to Settings ->Set up Fingerprint sign-in it now says This option is currently unavailable - click to learn more. Pick the one without the extra stuff and install. This fixed it for me. It was working fine earlier today - don't know what messed Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Biometrics Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Windows Hello for Business THEN, add the reg key mentioned above manually: View community ranking In the Top 1% of largest communities on Reddit. This has been a very frustrating experience, since I updated Windows 11 today evening, both the pin and fingerprint options show that 'This option is currently unavailable' I have tried reinstalling drivers and doing some steps recommended but nothing's happening. Hence, apply the following steps to resolve it quickly on your PC. " I had talked with Lenovo tech support and they guided me through installing the fingerprint reader driver and then some BIOS steps, but the issue still wasn't resolved. Under the sign-in options, it reads "This option is currently unavailable. Right now Windows Hello for Business is disabled in Intune. Watch movies, play your favorite games, and collaborate with friends in Bigscreen! Cross-platform support for the Beyond, Meta Quest 2/3/Pro, Oculus Rift/Rift S, HTC Vive, Valve Index, any SteamVR headset, and any Windows Mixed Reality headset. Restart your computer. You can do this by following these steps: Open the Settings app on the affected device. Looking at Dell's M16/M18 Configuration page, All screen options come with Windows Hello except for the M16 165hz QHD+ Display. This isn’t just a Windows 11 issue, by the way. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. Reinstall the biometric driver. Using Driver Store Explorer, I deleted all versions of the driver and restarted the computer. Best. Select the option you want to use to sign in. May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives 3 Once the update is complete, go to Windows Settings > Accounts > Sign-in options and select BRIO 4K Stream Edition for Windows Hello. Accounts > Sign-in options. Any suggestions? If it helps, I have: HP Spectre x360 - 13-aw0030ca; product number: 7YZ51UA#ABL. Windows 11 is allowing me the biometric fingerprint sign-in, and the PIN sign-in, as the only options. Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. Ouvrir le menu Ouvrir l’onglet de navigation Retour à l’accueil de Reddit. Windows Hello pin currently unavailable. I spent so long on this, but the problem is still there. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. It states, 'This option currently unavailable' and along with 'Something went wrong. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. Get the Reddit app Scan this QR code to download the app now Facial recognition (Windows Hello) This option is currently unavailable . Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. However, recently I haven't been able to sign in any other way except for the pin. Upon restart, windows had installed the proper driver and facial recognition was working once again. We couldn't find a camera compatible with Windows Hello Face. Two are set up as work emails and one is personal. I can only use my pin to sign in, but since the Windows Hello PIN is unavailable, I can't change it. in account management > sign in options. If the client hasn’t received it’s Intune Policies yet where is stated that Windows Hello is disabled, Windows doesn’t know that it’s disabled and prompts the end user to set it up. Currently, in my device manager, there is a yellow exclamation mark on the Goodix fingerprint driver, and in the Windows Hello settings (Win 11), it says the fingerprint option is currently unavailable. So on the M18 at least from the Dell in the USA, all of them come with Windows Hello IR Camera. In our environment, we have recently enabled Windows Hello so users can choose to biometrics instead of a password, but have run into an issue where about half of our computers aren't showing the Sign-In Options below the password input. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. If you see your account there, you may be able to delete it and remain signed into Office, Your device should be removed from device management. I found out all of my sign-in options said "This option is currently unavailable". "Windows Hello options are currently unavailable. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. When asking a question or stating a problem, please add as much detail as possible. now it randomly stopped working and is telling everyone that its only avaible when connected to your organizations network?! We would like to show you a description here but the site won’t allow us. Jun 21, 2019 · It was working perfectly before I updated to the May 2019 update. Apr 4, 2023 · Install any available updates. Oh Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. Add a registry entry. For PC questions/assistance. I decided to deploy it to my production environment, unfortunately issues. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. Restart your PC and try to add a Windows Hello PIN again. My scanner now works for signing in. I had to have the motherboard replaced on my Dell XPS15 and now WHfB no longer works. I always update Windows to the latest updates. Jul 4, 2024 · Windows Hello for Business provisioning will not be launched. If you are on Windows 10 Pro edition, you can change the group policy settings to enable PIN sign-in option for all users. Apr 9, 2020 · Restart the PC and then add PIN in Windows Settings. But somehow, after few updates later, I can't use windows hello to sign in. The laptop comes with a fingerprint scanner, and when I went to set up Windows Hello Face it said that "this option is currently unavailable-click to learn more. Hi, ever since ive downloaded windows 11, these options were always unavailable. Restart your computer and check to see if Windows Hello is working again. After setting up a PIN I cannot change it (it forces me to change every once in a while) but when I go to the sign in options it says "This option is currently unavailable". First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. " This is at the Sign-in options in Accounts in Settings. Old. You'll also want to create a device configuration profile for 'identity protection' and change 'configure windows hello for business' to 'disabled' and apply it to all devices. I look forward to your feedback, which will help me pinpoint your issue. Apr 6, 2024 · At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. Select “PIN (Windows Hello). Windows Hello FaceThis option is currently unavailable – We couldn’t find a camera compatible with Windows Hello Fingerprint Windows Hello Fingerprint“This option is currently unavailable – We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint" Both devices are recognized in the device manager and the We have windows hello deployed via GPO. Welcome to the largest community for Microsoft Windows 10, the world's most popular computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC Jan 19, 2020 · I understand that you are facing issues with Windows Hello PIN on your PC, and I certainly appreciate your efforts in trying to resolve the issue by following certain troubleshooting steps. It worked for a bit, but now Windows keeps removing the option from sign-in for seemingly no reason. It just says "this option is currently unavailable" for all of them. Method 2: Using Group policy settings if you have Windows 10 Pro installed. If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. Windows Hello for Business provisioning will not be launched. Thank you! Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". There are no errors, my drivers are loaded fine, and I can set it back up no problem in Settings, but what's the point if it's just going to potentially disappear again at next reboot? Aug 6, 2024 · Hi Roberta, My name is Estrella, and I'm an Independent Advisor. In the Settings/Accounts/Sign-in options/ window under Facial recognition (Windows Hello) it says, "This option is currently unavailable". If you go to Settings > Accounts > Access Work or School, do you have any work or school email address listed? If so, click on it, then click disconnect. May 4, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. It works great, but I can't use any other Windows Hello sign-in options, or even delete/modify the facial recognition. Now I want to change my pin but now when I got to settings it says This option is currently unavailable. I have one user who is getting the above message since 2 months ago. I don't have the change PIN option under settings>system>accounts>sign-in options>PIN (Windows hello). Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. I’m sorry that you are experiencing this issue. Edit: I'm pretty sure I removed all accounts. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) So settings up Hello for Business is probably not an option right now. Oct 31, 2024 · How to: Perform a Custom Installation of Windows 11 and Windows 10 - Microsoft Community. Also, "Sorry - this PIN isn't working for your organisation's resources. If you can't proceed to next method. My login screen shows my personal account but I think one of the work accounts is controlling my Windows Hello settings. But, some people "including me" when try to click on that the option "Change PIN" or edit etc isn't possible to be changed. " With another "learn more" button So I click that The help page I'm brought to does not explain anything about why, after a year and a half of using a PIN, and using said pin less than 12 hours ago, I'm suddenly not allowed to. If you have a specific Keyboard/Mouse/AnyPart that is doing something strange, include the model number i. I checked my registry: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System\ AllowDomainPINLogon = 1. There's an old version of the Windows Hello Face Software Device (HelloFace. Things I have tried and failed: Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better I have Windows Hello enabled in Intune for all users in my tenancy. Windows Hello for Business post-logon provisioning is enabled: Not Tested We would like to show you a description here but the site won’t allow us. After installing some Windows 10 and system updates last month, the Fingerprint sign-in suddenly stopped working. when i click here to correct it it opens my work email account that isn't on this PC. It just says "this option is currently unavailable" for all of them (see pictures). User has logged on with AAD credentials: No .