Xfinity internet customer service. Find a local contact number.

Xfinity internet customer service lht1999. Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). Xfinity Assistant can help you fix internet connectivity issues. Reply. After almost a year of talking to their awful support, finally they tell me I have modem that isn’t even capable of delivering 1 GIG speeds—it maxes out at 300 Mbps. The "To:" line prompts you to "Type the name of a person". Find the fastest way to contact a Xfinity customer service representative by phone or online. unlimited data; 100Mbs for $30 or 200Mbs for $45. You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. I only use this for my phone service, Ooma, so I pay 9. An "Xfinity Support" graphic replaces the "To:" line. Schedule a time for Xfinity to call you Customer service chat: Online chat. Press Enter to send it I see that Xfinity has these new NOW internet plans. M. What are Comcast’s customer service hours? Comcast customer service is available 24/7 for technical support, while billing and other queries typically have specific business hours. StreamSaver: Compares Xfinity StreamSaver ($15/mo) vs. Does not apply to Xfinity WiFi hotspots. You Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. " Please add your full name and service address to help us locate your account. All you can get is a continuous link that goes through the same process over and over. We can take care of everything right here through our platform. They even put the poles. Xfinity For full functionality of this site it is necessary to enable JavaScript. This is just shy of the segment average of 822 points. When viewing my account online, the webpage says that my internet is pending activation. hi my equipment did not include the cable cord . The most straightforward way to reach Xfinity is by calling their main customer service number at 1-800-XFINITY (1-800-934-6489). You can use the Direct Messaging icon at the For TV fans, Xfinity internet service brings the added bonus of its free Flex 4K streaming box . Influence-free. Hey there, user_5byhb2, thanks for reaching out through Xfinity Forums regarding your internet connection. I have never seem a company do their customers like this. intimidator2000 +2 more. Knowing how to call Comcast customer service can make resolving issues with your internet, TV, or other services much simpler. To do so, click on the chat icon located at the top right of this forum Upgrade internet service. Here is a different way to send a private message; Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text Comcast Xfinity is the largest cable internet provider in the country, with relatively strong customer service scores and gigabit service available across the entire coverage map. The gateway Identity Theft Your personal information was used by Comcast without your authorization. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Sending a direct message to @XfinitySupport on Twitter Calling 1-800-XFINITY (1-800-934-6489) You can reach our wonderful Customer Service team through 1-800-Xfinity if you would rather speak to someone, however, we can help with a wide range of concerns from your plan to services! If you need to speak with a customer service agent, you can contact 1-800-Xfinity. user_ti2en1. Peoria; Xfinity Mobile Contract Buyout. Headquarters: Philadelphia, PA. An official employee, such as myself or whoever is first available, will How do I go about joining the NOW internet plan. I am a live person and can help you via Forums. WiFi not tested. Learn about Xfinity hours, outages, bill payment, service sign up, cancellation, and FAQ. user_a090d1. Find solutions for your products. An official employee, such as myself or whoever is first available, will Get Xfinity Internet with xFi to get fast WiFi speeds and home internet service. XfinityEmilyB +21 more. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and was not coming. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Make Xfinity your internet service provider today! All. st/35Dr7MH. The map above shows average maximum speeds by area. If you do prefer to call us, you can reach our customer service at 1-800-934-6489. Low customer satisfaction ratings: In J. Find the right help and support you need. They want me to use the Xfinity app to activate the How to Cancel Xfinity Internet. Comcast Find out how to reach Xfinity customer service by phone, chat, online, or in person. J. Customer Care: Comcast Customer Care is available by Visiting xfinity. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Pay online or with the Xfinity app, or discover even more ways to pay with Quick Collect Pay your Xfinity bill anytime, on any device Comcast Business customer? Pay your bill here. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. I would like to take a closer look at your modem issues and see what we can do to get this corrected. Simplify life with AI that evolves with you to work better for you with Galaxy S25+ 256GB, and get it on us with qualifying trade-in and the purchase of a new Unlimited Plus line. There are presently 20 plus telecoms providing services in the Naples Florida area (area code 34104). Call 1-800-XFINITY (1-800-934-6489) to pay your bill over the phone. Customer service is a great reason for leaving xfinity. 1 Message. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. From the More tab in the Xfinity Home app, click Chat with an Agent. 44. I can look into this further with you and help find a resolution. com Support options to manage your NOW subscriptions are all done through the NOW PORTAL or using the Xfinity assistant as you did for your activation. When you narrow the 20 plus to the top 7 Service Providers, Xfinity ranks third behind Quantum Fiber and Xfinity Customer Service 1–805–840–2003 Phone Number? are you experiencing technical hiccups with your Xfinity services? Fret not, as help is just a call a. I am afraid I can't afford this. Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278. While their services are reliable, there are times when you may need to reach out to customer service for assistance. I would love to cancel my service and speak to a representative who can help me through this process. Internet Upgrade Order Pending. To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support XFINITY Customer Support 1 (805) 840–2003 Phone Number When you’re navigating the world of cable, internet, and phone services, having a reliable customer support system is crucial. You can schedule a move, update your service address, and ensure the continuity of your internet, TV, and phone services at your new location. We would love to help right here, we are a corporate based team and the best ones for any style support you might need. Discover how to optimize your Internet speed and troubleshoot connectivity issues. S. Moving Xfinity Service. A drop-down list appears. Pricing & Other Info You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. Pay online or with the Xfinity app . Thank you for choosing to work with us here online for account support. Skip to main content. Looking to upgrade your Xfinity services for faster internet speeds or more channels? Or perhaps you're considering downgrading to a more budget-friendly package. Have Xfinity internet, want U. You can discontinue your services at any time by turning off automatic payments. I’ve read through the FAQs and overview articles but would appreciate detailed steps to ensure the process goes as planned. If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. 2. Xfinity Internet. I tried changing it over the phone but I had a hard time understanding the person I was talking to and the option he gave me was still extremely high with a two year contract. Find the right speed of service for your home by answering a few simple questions to have Comcast match you with the right plan. Recently, my financial situation has changed, and I now rely on Medicaid and SNAP to help manage ex I am trying to change my service to Internet Only 500mbps at the best possible price but still stay with Xfinity if possible. user_vffgjx. Fortunately, my service has been working wonderfully since last Friday. The average customer has access to plans with download speeds up to 1,624 Mbps. Congratulations on reaching the 90-day mark with your gigabit internet plan! To redeem your $100 Virtual Prepaid Card, please follow these steps: Check Your Eligibility: Ensure you've maintained the qualifying service for at least 90 days and your account is in good standing. Call the Main Customer Service Number. I If you’ve tried to get help from AT&T, Comcast or another cable or internet provider lately, you probably know that getting decent customer service can sometimes be difficult. 99/mo), Netflix Standard with ads ($6. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Yes, Xfinity offers comprehensive after-sales services to support its customers. Loyal customer for 20 yrs. Power’s 2023 U. For years I only had the choice of Xfinity internet or a low speed plan with AT&T. Social media accounts: Facebook. mfranch88 Your family members location will need located within the Xfinity footprint and reside at a serviceable address. Limit one $2500 prepaid card amount per customer/account. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Fast, reliable, incredible. U. Follow these steps to cancel Xfinity internet: Step 1: Contact Xfinity Customer Service. Usually with the internet essentials program an application is needed. As you are typing a drop-down list appears. Contact Xfinity for information about internet plans, upgrading your plan, and technical support. comcast. As a remote worker, my life depends on my blazing-fast, high-speed Xfinity internet service, so I can completely understand the need to maintain our internet services. I might have to cancel this service with xfinity. Here are a few reasons that let you pause your Xfinity internet service rather than cancel. In summary, I now associate Xfinity with bad customer service and will be taking my telecom service to one of Xfinity's competitors. I am a senior and with low income, I can not afford this price increase. Here’s how: Call or Chat: Dial their customer service line or use the chat feature on their website. This number is available 24/7 and connects you with a representative who can assist with a wide range of questions or concerns. Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. I’m looking for guidance on how to transition smoothly without any interruptions to my current service. The self service options to transfer your Xfinity services are if you're moving out of one address and into another. Schedule or make payments, view statements and manage bill settings. I want to book service appointment. I was going through the plan change I am moving and my new complex does not support Xfinity internet. Closed. Xfinity customer service can help troubleshoot and resolve technical issues. Tuesday, February 11th, 2025 11:19 PM. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! No internet service looking for a number to call. 6 Messages. Visit My Account online or download the Xfinity App, the choice is yours. We are here to assist you with billing, technical support, account management or any other questions or concerns you have. Instead, type "Xfinity Support" there. Press Enter to send it. Then I was charged $9. I'm having this issue, and Comcast is not being helpful. Login to your account at xfinity. Hello @user_6faygn, thank you for taking the time to reach out on social media. mm4594. Thursday, January 30th, 2025 11:19 AM. user_5byhb2. I have been having trouble cancelling my service as scheduling a callback, chat with agent, and the voice call all bring me in loops that do not have an end point. Houston; Get the all-new Samsung Galaxy S25+ on us. When you call the Comcast Xfinity Customer Service phone number, you’ll encounter an automated system @user_3f522e Thanks for reaching out to us, sorry to hear that you are having continuing issues with your internet connection, that is not the experience we want for you. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers. No Yes. How to Cancel Xfinity Internet: Step-by-Step. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. They will need an active Comcast cable connection to the home. We have been a long time loyal customer for well over 15 years to Comcast/ Xfinity. Download speeds (the speed at which you receive files and streaming video) range from 100 to 2,000 Mbps. Expert • 108. And go with other option. Shop Xfinity offers, pricing and packages at the right price for your needs today! New Xfinity Gig Internet or above customers only. Gateway Device: The service comes with a free Gateway device that you can use to connect to the internet wirelessly. I would be more than happy to offer my assistance looking Hello. I want to cancel internet i U. Xfinity's internet service can offer users a internet speeds from Xfinity, a leading provider of internet, cable, phone, and home security services, offers a wide range of products to meet the needs of individuals and businesses. One card issued for total qualifying amount. Get answers to your questions 24/7. Join the conversation with other Xfinity users and official The Xfinity customer service phone number (1-877-391-4026) connects you to technical support agents who can assist with setup, connectivity issues, signal problems, and other tech-related concerns. This number is available 24 hours a day, 7 days a week, so you can reach out whenever it’s convenient for you. You can also use this platform (Xfinity Forums) to create posts regarding any service or account questions or concerns you may have, allowing the community as well as our Digital Care Team to help in Customer Service. How can I speak to a live agent? To speak with a live agent, call COMCAST and follow the prompts or use the chat option on their website or app. Signed up originally for the 1GB internet service only for $115 per month for the firsr year which included the rental fee for the . user_en98zz. Xfinity X1 cable customers who have downgraded or disconnected Xfinity Internet service may no longer have access to some X1 internet features. Service Outage Information: Xfinity Internet req’d. 95 a month. Current plan is 400 mb internet with 125 tv channel Cost $139. Please provide as many details about your experience, questions, or concerns as possible. 95 plus the cost of ooma for my phone service, which is far cheaper than paying for regular phone service. . Xfinity phone number: Call 1-800-934-6489 for Xfinity customer service. Stream, work, game, and learn with Xfinity Internet today! Shopping from Enter Address. Get in touch with Comcast Business. com to get started. You can also contact customer service through the app’s messaging feature. user_42uxjx. Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. Would like to change to 400 mb internet and 20 Channel NowTV and was quoted a price of about $127 So I a Learn how to determine Xfinity service availability at your address. To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support”. Xfinity website won't let me see Internet plan options. 3. Frequent Visitor You can receive 24/. 1 year ago. However, that total puts Xfinity Mobile above two out of three major carriers' satisfaction Customer Service. That may be waived since you were part of the ACP program, but the internet essentials team will be able to provide those specifics and eligibility. - An "Xfinity Support" graphic replaces the Xfinity xFi is available to Xfinity Internet service customers with a compatible Xfinity Gateway. We greatly appreciate you taking the time to share your experience regarding the Usage Based Billing for our Xfinity Internet. High-power internet + Unlimited mobile. Responses. My promo internet plan with Flex is expiring and I am looking for deals for existing customers. If you don’t currently have Comcast Business Internet, visit business. IL. For future reference, I would recommend creating a new post regarding your question, so it can be more properly addressed, and you can view the steps on how to create a new post regarding a question or concern by clicking here https://comca. The most straightforward way to reach Comcast customer service is by calling their dedicated contact number. Results may vary. Checked my bill since my 1 year mark just passed and my internet speed has been changed to the 1200mbps speed, and my bill has gone up to $145 per month. TX. NOW Internet is a new prepaid high-speed home internet option backed by the reliable Xfinity network to give you a consistent connection at a great value. Enjoy entertainment your way with great deals on Xfinity by Comcast. Peacock Premium with ads ($7. Monday, December 9th, 2024 4:48 PM. Postmaster If you're having an issue with sending or receiving E-Mail with Comcast. I would like to switch to now internet, I can't seem to order it. However, when click the "upgrade speed" link on my Get the most out of Xfinity from Comcast by signing in to your account. Press Enter to send it Xfinity is the largest internet service provider (ISP) in the U. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Let me know if you Customer Service. 99/mo), Netflix Get the most out of Xfinity from Comcast by signing in to your account. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. I was thinking of getting the 200Mbs. Customer Service. I tried to go online today to see what other packages are available to me, as an existing customer. The power came back on rather quickly but we still have no internet. By dialing 1-800-XFINITY (1-800-934-6489), you’ll be connected to a Customer Service. I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. Hi, my apartment complex is releasing a new bulk program soon with internet and Flex, but I already have an xfinity account with way better internet than they are offering and when I tried to opt out of the program, I was told that no matter what when this program rolls out that Xfinity would be changing my account anyway and charging me extra for the Flex that I do not . How do I renew my Internet contract? My current contract is expiring soon. Internet down Call Comcast Customer Service. Sign in. Qualified customers now receive a one-time credit when reporting their service interruption through the Xfinity Status Center in My Account. 0. Select "Xfinity Support" from that list. Find a local contact number. to change. This is high-speed internet and lets you do almost everything, such as browsing, streaming, and video calling. As good as the tv service and internet is, I'll definately be cutting the cord very soon.   Websites are really slow High-speed Internet: Xfinity Prepaid sets you up with download speeds up to 50 Mbps and upload speeds up to 10 Mbps. You can check for Xfinity NOW Internet location eligibility here: Xfinity NOW Portal You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. Find information about your rights and how to contact Xfinity. Send a letter Send a letter to Comcast Cable at 1701 JFK Blvd. I understand your concern with the bill, and I'd like the opportunity to check into that for you. 99/mo), and Apple TV+ ($9. Sunday, February 16th, 2025 8:26 PM. Internet Service at Two Add U. user_17eqqr +1 more. Already a customer? Sign in here. An "Xfinity Support" graphic should replace the "To:" line; Type your message in the text area near the bottom of the window; Press Enter to send it Make Xfinity your internet service provider today! All. NOW internet. Include your full name, address, account number, and phone number. Launch Xfinity Connect to use your Didn’t find what you’re looking for? Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. I know how important it is to have a solid connection as I work from home. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. 99/mo). Provide Your Info: Be ready to confirm your account details. To do so, click on the chat icon located at the top right of this Find answers to common questions about Xfinity customer service number, internet outage, and credit request. people subscribe to internet for their businesses and for their I have went through 3 hurricanes and it is always the same! Xfinity/Comcast does not take these storms serious!!! The electric company has the hard job. user_zm3jvo, Thank you for reaching out to Xfinity Support. Friday, February 16th, 2024 11:12 PM. Have Xfinity internet, want to switch to Now Internet. It's not just a joke, it's insulting and a mind blowing experience just trying to speak with a live agent. Click on the user_lvbvzn Thank you so much for your post for help with your NOW internet. Internet Essentials . You can also pay your bill via the Xfinity My Account app (Apple and The official Comcast Phone Number for customer service is 1-800-XFINITY (1-800-934-6489). To turn off automatic payments, select See details on the NOW home page for your NOW Internet or NOW Mobile services and then select Turn off autopay. The Comcast Internet Customer Service Number, reliable resource for addressing any internet-related concerns. Not to mention, yesterday in attempt to negotiate a new deal, the lack of communication and terrible customer care over the phone with a Xfinity agent prompted us to cancel all of your On Xfinity’s website, you can chat with live sales agents or use the shopping tool to learn more about Xfinity internet, phone, and cable TV packages. I The internet essentials team is best reached by phone at 1-855-8-INTERNET (1-855-846-8376). Xfinity offers 5 ways to cancel your plan: Visit a store Go directly to an Xfinity store and request to cancel. Get status information for devices & tips on troubleshooting. 2K Messages. • Type "Xfinity Support" in the "To:" line Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. I now have found out that there is other customers just like me.   Can you let me what deals are happening for existing customers so I can compare to other companies?  Are the de I’m currently an Xfinity customer and would like to switch to one of the new Xfinity NOW Internet plans. D. The best times to call are typically early in the morning or later in the evening when call volumes tend to be lower. Xfinity StreamSaver: Compares Xfinity StreamSaver ($15/mo) vs. Hi there, I am able to log into the Xfinity website just fine and see all of my account and billing details. Xfinity Customer Service shows improvement Xfinity has not been known Get the most out of your service, troubleshoot issues, even watch help videos. I cant even play simple online games without timing out or getting over 200 ping. Start by reaching out to Xfinity directly. I want my internet to be at the speed im paying for. The Xfinity sales page lets you bundle services and compare factors To speak with a live agent at Xfinity over the phone, you can call their customer service number: 1-800-XFINITY (1-800-934-6489). Overall, XFINITY internet speeds are adequate for most homes. 1. Return to Homepage. towards the account. Taxes extra. Choose 300 Mbps home internet - perfect for streaming, downloading, and video calls - and Xfinity Internet is a solid provider in a lot of ways. Saturday, February 8th, 2025 4:17 PM. I don't need to make any changes, but I want to see what's available before I think about swi Customer Service. With multiple contact options, including live chat, social media, and the Xfinity My Account app, Comcast ensures that customers have access to timely and effective support. But the cost for cable and internet service plus the device fees monthly have gotten to high. Limited to home WiFi network. The key is to get a human being on the line. I need to cancel internet Skip to main content. My xfinity internet bill just increase from $45 to $75 today, that is a 67% increase. The DM service built into the xfinity app is AI and clunky on purpose. Contact number. Customers without Xfinity Internet who attempt to access these apps/features going forward will see the following upsell message on their TV: "This feature requires Xfinity Internet. You've come to the perfect place to get help with your Xfinity internet service. user_vqnxi6 Our customer service number is 1-800-XFINITY (1-800-934-6489). Xfinity Community Forum. I have made complaints . Thursday, August 29th, 2024 8:46 PM. Learn how to pay your bill, troubleshoot issues, set up appointments and more with Whether you’re experiencing slow internet speeds, interruptions in TV service, or issues with your home security system, Xfinity customer service can help troubleshoot and resolve technical Xfinity Assistant is a chatbot that can help you with various Xfinity issues, such as billing, TV, internet, and more. Concern moved here to the Customer Service help section for Knowing how to call Comcast customer service can make resolving issues with your internet, TV, or other services much simpler. Xfinity also Program to lower my monthly bill and amnesy, to forgive the past due balance, explained the xfinty website says If a customer qualifies and enrolls in ACP with Comcast, the 90-day and outstanding debt eligibility restrictions Customer Care: Comcast Customer Care is available by Visiting xfinity. Type your message in the text area near the bottom of the window Press Enter to send it Can I get faster internet or upgrade my equipment to obtain faster internet speed? Skip to main content. This convenient gadget will work much like a Roku box to consolidate your streaming apps, plus give you over 10,000 free movies and shows, free channels, and a voice remote. you can direct your messages to "Xfinity Support. Network Abuse Experiencing online harassment or issues with network security. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Sending a direct message to I would like to cancel my internet service effective immediately user_83y9te - This is not the feeling we want and we appricate the oppurnity to turn this feeling around. Includes $10/mo automatic payments and paperless billing 3. Offer ends 3/31/25 Activation of an account for each service required. You can go through the website at https://www You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. You can also ask questions, get support articles, or connect with a live A user asks how to contact a human being on the phone for their account questions and issues. The NOW internet services are not connected to our traditional support systems like the Xfinity app or Xfinity. Offers. Physical card can be used where Debit Mastercard is accepted. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. It’s perfect for those looking for a straightforward, prepaid internet option with no credit checks or long-term agreements. This number connects customers to a representative who can assist with various issues. Trying to upgrade online. Now T Mobile Home internet is available here and it’s only $30 if it’s bundled with a phone plan. Pricing subj. So, for nearly a year, I’ve been paying for something that At my current address, I have had Comcast Internet since 2013. In a Consumer Reports member survey, home internet customers report poor value, lack of choice for internet, pay TV, and bundled plans. Support. Official employees and other users reply with suggestions, tips and links Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. Management of existing subscriptions may be required to avoid multiple active subscriptions and corresponding charges. customer service people lie to me about this promotion. 5 months ago. You have reached the right Hello, I have been a loyal Xfinity customer for many years, consistently paying my bills on time. @user_8b556c Hello and thank you for reaching out over our Xfinity Community Forum. From what I can see, these are prepaid plans, right? Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Regards,-HB The prices keep going up and I'm at a point where I don't need the internet speed I am paying for, and would like to downgrade for a lower cost. How do I go about joining the NOW internet plan. Customers can now request a credit for a service interruption easier than ever without speaking to an agent (this feature isn’t available to customers in California at this time). When you get to Find outage information for Xfinity Internet, TV, & phone services in your area. Now they increased the cost of this 50%. There are several convenient ways to pay your Xfinity bill. You may use our Xfinity Assistant here to chat with a live agent 24/7. 99/mo), Netflix Standard with ads ($7. Hello. user_xhzrn8. Contact Customer Service at (800) 391-3000. 3 Messages. How do I renew my Internet L. I've been renting the Xfinity gateway for a while and the costs are starting to add up, so I'm looking to switch out the gateway for my own modem/router. Cancel internet. The link t Skip to main content Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for The "To:" line prompts you to "Type the name of a person". If you prefer speaking with a representative directly, you can call Xfinity’s customer service hotline at 1-800-XFINITY (1-800-934-6489). Wednesday, November 29th, 2023 6:52 PM You will need to work directly with the Xfinity Prepaid team to reactivate your Xfinity Prepaid Internet service. Offer ends 3/18/25. The primary phone number for general customer service inquiries at Xfinity is 1-800-XFINITY (1-800-934-6489). Sunday, February 9th, 2025 4:41 PM. to the proper government agencies. I am sure we will find an amazing plan for you and the great thing about Xfinity is, as long as you keep one of Discover how to manage your services, update passwords, pay your bill, view statements, and more. I did not request or order an upgrade in service. Whether you prefer speaking to an agent, using the Xfinity app, or exploring self-service options, Comcast provides plenty of ways to get the help you need. Hello, @user_admin2024!Thanks for reaching out by creating a new post about your chat concerns. Find Xfinity Customer Service numbers and other contact information. If you’re relocating within Xfinity’s service area, you The "To:" line prompts you to "Type the name of a person". To have services at two locations please let us know and we can work together to get you're new You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. Not valid with prior When Can You Cancel Your Xfinity Internet Services. These services include: Moving to a New Location: Xfinity helps with transferring your services to a new address. com and click on billing. user_nkxkch. 12 Messages. internet service. Type your message in the text area near the bottom of the window. Would you please send a direct message with your name and complete service address? Customer Service. Data thresholds and savings may vary. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Learn how to use the Xfinity Assistant to pay your bill, track equipment shipments, and troubleshoot your Xfinity devices 24/7. Limited to residential customers meeting certain eligibility criteria. Comcast Xfinity is one of the leading providers of internet, cable TV, phone, and home security services in the US. Actual speeds vary and not guaranteed. If you’re an Xfinity Internet customer whose ready to explore their mobile options, We had a power outage yesterday and the internet also went out. I have 5 or 6. That being said, its Has anyone else dealt with this? I’ve been paying for 1 GIG internet with Xfinity since April 2024, but my speeds have always been terrible. Xfinity customer service is the worse service I have ever experienced. Gold Problem Solver • 26. Check Xfinity availability at your address and customize your plan. 7 support for Now internet at https://www Customer service phone number Hello @user_yy38fv, Our team would be more than happy to help!To get started, please create your own post without your account information. Comcast has the worst customer service I have ever experienced. Like. EG +66 more. Thursday, September 21st, 2023 5:26 PM. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. You’ll see current and past bills here, and can set up autopay for your convenience. They can guide you through simple fixes or schedule a technician if needed. Ad-free. Internet keeps Dropping. Not an endorsement. Xfinity customer service said Donna had lied to me. Comcast Internet Service has Flex 4K streaming and hotspot services. This number is available 24/7 and will connect you with a representative who can assist with a variety of inquiries ranging from billing issues to technical support. Internet Outage. Customer service number: 1 (888) 936-4968. XfinityJoeTru +42 more. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Customer Service. Billing Inquiries. How is that possible when i should Hi, My internet contract is expiring and would like to get a similar plan. Xfinity wouldn't allow me to use lifeline to pay for the service. I always get electric then 2 - 6 weeks later I get internet! Why you have 4000 electric trucks and only 6 guys for a whole county working Xfinity so it takes them a month. Press Enter to send it Unfortunately, Comcast/Xfinity is the only ISP for millions of Americans so they don’t care about offering attractive rates and service in those areas. (Sadly, introverts, there’s no Comcast Xfinity email to reach customer support—although you can reach them through text or social media if you prefer those routes. Available in 39 states, It delivers fast speeds over a cable internet connection, holding its own against top-notch fiber-optic brands in our Fastest Internet Providers lineup. If you have questions about your services, we're here to answer them. Power's 2023 wireless customer care study puts Xfinity Mobile in the top 6 for customer satisfaction among the standard MVNOs (distinguished from "value" MVNOs) with a ranking of 795 points (out of a maximum 1,000 points). Xfinity prepaid internet. As you are typing, a drop-down list will appear. New customers can get low introductory prices and a sweet mobile and internet bundle. Thank you for reaching out @bobc9972 We can assist you with the changes. Lease fee is in addition to the cost of Internet service package. Up to $2,500 to pay off your current phone contract. And if you have X1 TV, just press the A button or say "Help" into your Voice Remote. Residential Internet Service Provider Satisfaction Study, Xfinity ranked below average in the East region, where I live in Rhode Island. Philadelphia, PA 19103. In the 'To' line, type "Xfinity Support" there. Making this process as clunky as possible on purpose to direct people to call. 5. Apple TV+ ($9. Reduced speeds after 30GB of usage/line. You could also try the phone number on your bill I have been a customer of Xfinity (mostly internet) for over 12 years and while service performance is good, the customer support and experience is beyond terrible. The question has been asked a few times in the past and the answer was using the peer Xfinity Mobile: Utilizes the network with the highest RootMetrics® 5G reliability rankings in 1H ‘24. anba crlhim ruus kxe qtmumt dge rwymd xbm csyken pwc taluu rsix rts kmft lfiaea