Ccap philippines members. GREGORIO 3 BANGKO KABAYAN (A RURAL BANK) INC.
Ccap philippines members The Contact Center Association of the Philippines (CCAP) was established in 2001 and is the umbrella organization of the Philippine contact center industry. Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Our prestigious accolades, including multiple Outstanding Bangko Sentral ng Pilipinas (BSP) Stakeholders Awards, reflect our commitment to innovation, integrity, and collaboration in shaping the future of the credit card Jan 16, 2025 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. The company employs over 60,000 people in the country and operates 45,000 workstations in 27 business sites located across Metro Dec 12, 2019 · Pasay City, Philippines – Teleperformance Philippines was recently inducted as the newest member of the Philippine Financial and Inter-Industry Pride (PFIP) at the 6th Annual PFIP Gala held at the Forbes Ballroom, Conrad Manila, Pasay City. This report is restricted for non-member and can only be downloaded by members. , cor Makati Ave. Nov 3, 2021 · As it celebrates over four decades of existence, the Credit Card Association of the Philippines (CCAP) provides Filipinos with better access to credit cards. Seeking an Outsourced Partner. The company’s overall success is driving this local hiring initiative. We are committed to the promotion of the 8×8 International Pte Ltd. Aug 16, 2016 · John Naranjo, president of DSII and chief executive officer (CEO) of Ingenuity, a Davao-based software development agency, said the number of members of the Davao software association reached to some 40, the figure doubled as compared to 20 members in the previous years. , Makati City, Philippines Phone: +632 8856 0557. In 2022 and 2023, the company was also awarded as one of the Philippines Best Workplaces™. The New York-based Amex which has been in business in the Philippines since 1916, has had a “legacy that spans an entire century,” according to Kapur. This complements the goal of the Bangko Sentral ng Pilipinas (BSP) to transform the country from a cash-heavy to a cash-lite economy. (HSBC) Maybank Philippines Inc We are the Contact Center Association of the Philippines (CCAP). Mickey serves as a member of the Board of Trustees of CCAP responsible for SME, Marketing and Investment, and oversees the CCAP Procurement Council. Our organization mediates between the credit card industry, merchant establishments, and the consumers. Existing business operation that conducts contact center services (voice or omni-channel) in the Philippines c. 53,500 likes · 783 talking about this · 95 were here. Infante as founding President together with twenty-one (21) members representing the religious and socio-civic sectors. Hi, we’re a leading global provider of customer experience (CX) solutions and technology. , Makati City, Philippines Phone: +632 8856 0557 Jan 29, 2020 · The organization was established in October 2001 with only 7 founding member companies. , cor Makati Ave Contact Center Association of the Philippines - CCAP, Makati. Mar 31, 2017 · Dear CCAP Members, In coordination with MMDA, we are pleased to announce the available schedules, exclusive to CCAP members, for the first responder training on earthquake disaster preparedness. , Makati City, Philippines Phone: +632 8856 0557 Philippines at the Helm of Delivering Customer Experience of the Future Everest Group 2017. The campaign is meant to “bridge the gap between regulatory language and everyday understanding,” CCAP said in a statement on Monday. The schedule of CEO Forum is typically planned for the entire year, but the schedule can change depending on the urgency of matters to be discussed. Submit Requirements From having seven original founders in 2001, CCAP is now comprised of over a hundred member-companies operating in various strategic locations in the Philippines. , Makati City, Philippines Phone: +632 8856 0557 Dec 13, 2019 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. The new CCAP Board was announced during the 4Q General Membership Meeting & Year End Thanksgiving Party held at Xylo, BGC, November 25. We count as members only those who assiduously work towards operational excellence. (EastWest) Equicom Savings Bank (Equicom) HongKong and Shanghai Banking Corp. Jan 7, 2025 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 May 2, 2016 · Manila, Philippines—April 28, 2016 – Teleperformance, the world’s leading provider of outsourced omnichannel customer experience management services, recently inaugurated its 17 th site in the Philippines during the company’s year-long celebration of its 20 th founding anniversary in the country. Nov 19, 2024 · Members as of AS OF NOVEMBER 19, 2024 (492) BANKING COMPANY OFFICIAL REPRESENTATIVE 1 AGRIBUSINESS RURAL BANK, INC. While the industry’s revenue growth fell short of its earlier target of $32. (CCAP) is a multisectoral grouping of companies and other professional organizations in the Philippines with the primary mission to organize the different industry sectors participating in the supply chain of both chilled and/or frozen food products and other groups operating temperature controlled product storage or distribution into a body About CCAP. (CCAP) is a Your email is not listed as one of CCAP members. (CCAP) is a multisectoral grouping of companies and other professional organizations in the Philippines with the primary mission to organize the different industry sectors participating in the supply chain of both chilled and/or frozen food products and other groups operating temperature controlled product storage or distribution into a body Over the years, the Credit Card Association of the Philippines (CCAP) has consistently been recognized for its unwavering dedication to excellence and industry leadership. Fun is the result of the conscious effort of providing programs and facilities that support the professional and personal growth and development of its team members. CCAP, comprising the country’s 18 major credit card TP Pride members and officers celebrate and receive the Bahaghari […] Fortune ranks Teleperformance among world’s top 10 best workplaces in 2024 16:13 20 Nov 2024 GENLUKBA was started when members of World Vision visit their community as part of their “ABK3 Leap” project to end child labor. SAVii proudly empowers 500,000+ employees, including those of 37 CCAP member companies including Foundever, Qualfon and WTW Ph. GREGORIO 3 BANGKO KABAYAN (A RURAL BANK) INC. , Makati City, Philippines Phone: +632 8856 0557 Jul 23, 2024 · THE CREDIT CARD Association of the Philippines (CCAP) is launching an awareness campaign simplifying credit card terminologies to help improve financial literacy. Today, the Credit Card Association of the Philippines is composed of 16 regular members and 2 associate members. Through these industry engagements, Benedict helps drive multi–sector efforts to continue growing the country’s IT and Business Process Management(IT-BPM) economy, including industry roadmap development, talent 21st Annual CCAP Training Conference in Legazpi City The Cold Chain Association of the Philippines, Inc. Nov 7, 2024 · The launch event ended with a high-level panel discussion, which included Call Center Association of the Philippines (CCAP) Operations Director Jay Santisteban, Analytics and Artificial Intelligence Association of the Philippines (AAP) President Michelle Alarcon, Frost & Sullivan Industry Principal Sherrel Roche, Everest Group Practice Director Nov 11, 2023 · Members of Concentrix + Webhelp Philippines ExeCom represent the company at the 2023 Asia CEO Award Ceremonies About Concentrix + Webhelp. The Cold Chain Association of the Philippines, Inc. was formally organized in May 1973 with Mr. We empower you to think right, choose right, and spend right when using your credit card so you achieve good financial standing. Mar 12, 2018 · Campos is a member of the board of the Contact Center Association of the Philippines (CCAP). Jojo Uligan is currently the President and founding Board member of the Contact Center Association of the Philippines (CCAP). Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City About CCAP. 4 days ago · The Partnership Agreement was signed on February 6, 2025, with key Visa executives in attendance, including Jeffrey Navarro, Country Manager of Visa Philippines; Rolando Ebreo, CCAP Chairman; Geraldine Liggayu, CCAP President; and Alex Ilagan, CCAP Executive Director, along with other representatives from CCAP. Oct 7, 2024 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. MA. They became partner of CCAP when their president, Anecita Gemoya, attended CCAP’s workshop on Framework development for Fair Trade, Resilient & Sustainable enterprises. CCAP recognizes that the business needs of SMEs are no different from much larger counter parts but CCAP is conscious to make its programs more palatable to SMEs from affordable training and event fees to programs that will contribute to cost savings. May 9, 2023 · As the country continues to recover from the COVID-19 pandemic and the business sector strives to adjust to the new normal, CCAP is organizing plans to commemorate its 20th anniversary via a physical conference among members and industry associates on June 24, 2022, at 1:00-5:00pm at the Makati Sports Club. CCAP members have long felt the impact of robotics and AI and are now shifting to medium to complex work, introducing hybrid models by combining Jun 28, 2024 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 May 28, 2024 · Contact Center Association of the Philippines (CCAP) Board Director Haidee Enriquez on Monday presented industry data showing that voluntary attrition rates fell to 31 percent in 2022 from 36 Apr 27, 2020 · The event is available to high potential middle managers of CCAP member companies. It is normal during GMMs for a broad range of functional issues to be tackled. SEC-registered company operating in the Philippines b. , Makati City, Philippines Phone: +632 8856 0557 Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Posted by u/Dangerous-File-5650 - 3 votes and 2 comments With over 400 members and six partner associations—the Animation Council of the Philippines, Inc. ” Jan 23, 2025 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. The company employs over 60,000 people in the country and operates 45,000 workstations in 27 business sites located across Metro Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. CCAP member companies provide a variety of outsourced and offshoring services with extensive experience with client companies in North America, Europe, Australia, New Zealand and the Asia Pacific regions. , Makati City, Philippines Phone: +632 8856 0557 Teleserv is one of the seven founding member companies of the CCAP. The purpose then was to contribute to the social and economic progress of the country’s urban and rural poor, with He is also the President of the Contact Center Association of the Philippines (CCAP), of which he is a founding board member. The incumbent president of CCAP Mr. A substantial number of CCAP member companies are classified as SMEs or companies with less than 1,500 employees. CCAP takes a leading role in harnessing, harmonizing and galvanizing cross-sector efforts that enable the Philippine contact center industry to sustain the country’s global leadership in market share, innovation and best practices. Jun 25, 2024 · MANILA, Philippines – More Filipinos have credit cards now than ever before. Oct 16, 2024 · Teleperformance in the Philippines is part of the Teleperformance Group, Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. Login Member Forum & FGD #2. Find Business Partner. , Makati City, Philippines Phone: +632 8856 0557 Mar 27, 2018 · In a span of only four years, the site has grown into more than 1,000 team members, and have recently expanded to create capacity for even more exciting growth. The Contact Center Association of the Philippines (CCAP) is the premiere organization representing the Philippine contact center industry. Here’s a list of the 15 member banks of the Credit Card Association of the Philippines (CCAP): Asia United Bank; Bank of Commerce; Bank of the Philippine Islands (BPI) Citibank NA; China Banking Corp. , Makati City, Philippines Phone: +632 8856 0557 Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. 1,108 likes · 1 talking about this · 2 were here. , Makati City, Philippines Phone: +632 8856 0557 Jan 23, 2025 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. 8%) more than the same period last year, CCAP Aug 22, 2016 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Jan 6, 2025 · Teleperformance in the Philippines is part of the Teleperformance Group, Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. Credit Card Association of the Philippines. CCAP is now composed of 90 members. (CCAP) is a multi-sectoral grouping of companies and professional organizations involved in the various processes and activities in managing the supply chain for perishable food products. 62 million employees. The BSP and members of The Credit Card Association of The Philippine (CCAP) have set up an Interbank Debt Relief Program (IDRP), a debt restructuring program to help cardholders make their debt repayments more manageable. 00. After the ceremony, attendees will have the option to take a guided tour of the contact center. Jul 12, 2016 · Members of the media, Qualfon’s partners in the community, clients, prospects, and members of the local community are invited. REGINA O. 1 million cards (17. MANILA, Philippines, November 22, 2024 – Teleperformance (TP), the first and only company in the Philippines recognized as Great Place To Work® for seven consecutive years, garnered recognitions in the recent Philippine Bahaghari Awards 2024. Aug 18, 2016 · The facility houses the company’s customer service and credit management teams servicing card members, merchants and enterprise partners in the US, Australia and New Zealand. Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. He has been responsible for spearheading the Association’s numerous activities, including international trade missions, conferences, seminars, business matching and networking events. Welcome to the official page of the Credit Card Association of the Philippines (CCAP). Unit 1101 11th Floor World Plaza 5th Avenue E-Square Information Technology Park, Crescent Park West, Bonifacio Global City, Taguig City 1634 a. 77 billion reported in 2016 by CCAP members. "Being associated with the Contact Center Association of the Philippines (CCAP) for the past 7 years has been a fairly holistic experience for us. Feb 15, 2024 · SAVii, CCAP memberssince 2019, have again been recognized as a preferred employee benefit by HR Tech Magazine. Held twice a year, the CCAP’s General Membership Meetings (GMM) provide opportunities for designated primary and secondary representatives of CCAP member companies to hear updates on CCAP programs and discuss relevant issues. MANILA, Philippines — Cash is no longer king as Nov 26, 2024 · Julian Valenzuela, VISAYA’s current Chief Operating Officer (COO), is among the 9 newly elected Board Trustees of the Contact Center Association of the Philippines (CCAP) for 2025-2026. (ChinaBank) EastWest Banking Corp. “Software groups are expanding. This was 2. These members account for more than 60% of the revenues and workforce in the industry. Their reward? Each staff and their companion received an extravagant 4-day, all-expense paid vacation in the exclusive #Balesin island resort in Polilio, Quezon. She will also be among the key speakers in the upcoming Contact Islands, an annual IT-BPO industry conference scheduled on October 11 and 12 at Shangri-La’s Boracay Resort & Spa in Boracay Island. Jan 12, 2022 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Nov 3, 2016 · Headquartered in Irvine, California, Alorica currently has 92,000 team members worldwide and takes pride in its 30,500 employees in 17 office locations across the Philippines. Date: Apr 27 Contact Center Association of the Philippines Rm 238 & 240, The Sep 21, 2022 · Fraudulent credit card activities via remote and other digital payment channels have increased by 21 percent in the Philippines since the COVID-19 pandemic erupted as customers shifted to remote and other digital payments to deal with mobility restrictions, according to Credit Card Association of the Philippines (CCAP). Not only does CCAP provide a platform for exchange of ideas, best practices and new technologies to the contact center industry, but it also takes into consideration aspects like health and wellness Oct 1, 2021 · CCAP is composed of 130-member companies that represent about 70 to 80 percent in the industry. Date: Feb 11, 2020 Venue: Seda Hotel, BGC Apr 16, 2019 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. PANGILINAN 2 ALLBANK (A THRIFT BANK), INC. These companies are located all over the Philippines, proving that expansion has reached the provinces as well. About CCAP. Contact Center Association of the Philippines (CCAP) is the industry organization Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. 54,088 likes · 249 talking about this. ” Nov 4, 2024 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. In total, CCAP membership represents 70% of the entire call center industry. Mar 28, 2023 · Approximately 230 Philippines staff across various locations, levels, and departments were selected as the best of the best role models of the Concentrix Culture. 9 million cards in force across the Philippines based on the Credit Card Association of the Philippines’ (CCAP) 1st quarter survey. , Makati City, Philippines Phone: +632 8856 0557 Your email is not listed as one of CCAP members. Community Crafts Association of the Philippines, Inc. Driving innovation, best practices and thought leadership agenda among its members; Providing business development support In essence, CCAP undertakes actions that members, individually, cannot do. Currently housing 800 seats in its Phase 1 and 2 locations, the Bacolod site expanded further into its Phase 3, housing 330 seats, to accommodate a total of 1,100 production seats to About CCAP. Mickey is a graduate of De La Salle University with a Bachelor of Science in Business Degree major in Marketing Management. The 2-day training will cover the following: Day 1: Hazards and Disaster Management Concept. These members account for more than 70% of the revenues and workforce in the industry. If you are a member, please login to access the report. (CCAP) is a multisectoral grouping of companies and other professional organizations in the Philippines with the primary mission to organize the different industry sectors participating in the supply chain of both chilled and/or frozen food products and other groups operating temperature controlled product storage or distribution into a body Nov 22, 2024 · TP Pride members and officers celebrate and receive the Bahaghari Awards recognizing TP’s Diversity, Equity, and Inclusion initiatives. Nov 26, 2024 · Backed by the Teleperformance Group’s nearly 500,000 inspired and passionate team members globally who currently speak more than 300 languages, Teleperformance in [Country name] has a global scale and local presence which allows it to be a force of good in supporting communities, clients, and the environment. Benedict Hernandez gave advice for the next set of board members, to help kick start their initiative in working towards the 2022 roadmap goals. Aug 4, 2016 · Benedict Hernandez, president of the Contact Center Association of the Philippines (CCAP), said just as the industry has evolved in the past 15 years, its agents have skilled up, taking on more sophisticated call center jobs, raising the bar for the sector that employs 800,000 people and generates close to $14 billion revenues annually. In a survey, 42 percent of the companies which represent about 300,000 employees are forecasting double-digit growth this year, which Hernandez described as “quite phenomenal. “This initiative aims to ensure that credit cardholders can easily grasp the essential Nov 17, 2022 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Oct 22, 2015 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 About CCAP. , Makati City, Philippines Phone: +632 8856 0557 The Contact Center Association of the Philippines (CCAP) is the premiere organization representing the Philippine contact center industry. An active board member of the Contact Center Association of the Philippines (CCAP) since 2016 she actively promotes the growth of contact center industry in the Philippines and abroad. ZABALLA 4 BANGKO MABUHAY (RURAL BANK OF TANZA), […] Cold Chain Association of the Philippines - CCAP, Quezon City, Philippines. Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Jun 19, 2018 · CCAP is yet to release its 2017 official revenue figures but based on the Everest study, the estimate is $13 billion, just slightly above the actual $12. Jan 6, 2025 · In 2021, Teleperformance in the Philippines received its fifth certification as a Great Place to Work® and is the only organization in the country to be certified by the Great Place to Work® Institute for five years in a row. , Makati City, Philippines Phone: +632 8856 0557 Oct 14, 2016 · More than being fun, TELUS International Philippines fosters a caring environment that is reflected in all its initiatives for its team members. As a Board Trustee, Tonichi heads the CCAP Security, BCP & HR Councils. Feb 9, 2017 · All candidates present were given the time of day to voice their positions among the crowd of member-attendees of CCAP. ALEA F. Collapsed Structures Search and Rescue Operations Jan 7, 2025 · Contact Center Association of the Philippines (CCAP) President Mickey Ocampo revealed that the contact center sector also comprises 89% of the IT-BPM workforce, equivalent to 1. Antonio R. It now has nearly a hundred member-companies in various locations in the Philippines. Minimum of 50 seats, unless endorsed by an existing CCAP member in good standing. (ACPI), Global In-House Center Council (GICC) Philippines, Contact Center Association of the Philippines (CCAP), Game Developers Association of the Philippines (GDAP), Healthcare Information Management Association of the Philippines (HIMAP), and The CCAP CEO Forums are regular consultative meetings of C-level heads of member companies to discuss pressing issues that need broad consensus. As of March 2024, there were more than 13. CCAP takes a leading role in harnessing, harmonizing and About CCAP. ZERNAN T. Annual Membership Fee: Php 100,000. The Credit Card Association of the Philippines is your trusted partner for responsible credit card usage. 16 billion, it still marked significant progress, increasing from $29 Remedies for outstanding credit card debt in The Philippines. , Makati City, Philippines Phone: +632 8856 0557 The Credit Card Association of the Philippines is your trusted partner for responsible credit card usage. qxblg ohrv hzccnle qak ezxz rrigmsm wwnfe wyzyvoz teosb vmxh cmmbs jdi itmlu ozeey xcxl