Bt wholesale speed test With Direct Internet Access you’ll have everything you need to manage access, all while future-proofing your portfolio for the move to all-IP. In our extensive tests, the BT Wholesale consistently measured our download speed to be about 66 Mbps (yes you read that right) more than it is. If you’ve tried our speed tips and your broadband’s still slower than expected, I can run the bt speed test but there is an extra bit for diagnostics. Related documents (1) WBC Price List Entry (xlsx - 3. When I click the correct box on the BT Wholesale Have recently moved from FTTC to FTTP and using BT phone number with the BTW Performance Tester (btwholesale. Explore our wide range of resources, including billing help, pricing updates, orders and faults help, technical handbooks, customer service plans and best practice guides. 31 MB) - 31/12/2024 - New. When I click the correct box on the BT Wholesale page it says testing but the blue line never moves (does not move across as norma BT Wholesale. At the time my upload speed was under 10 and was causing problems with apps on my firestick which was improved with the assistance from BT. net's speed test database stores information on millions of Internet connections. Using https://www. There aren't any connection issues with wifi (or eithernet), it's connecting fine and single strength on wifi is consistent upstairs and downstairs. WBC Price List Entry (xlsx - 3. My theory is that the BT Wholesale DLM is still used, but just accepts the sync speed notified by the Openreach one. Instructions on how to perform a BTw speed test has been moved to its own page: - BT But that raises more questions about what speed test app/system you can trust, the BT App appears to give a a good result, but thats a different result to BT Wholesale, and its different again with Ookla including that I can see the dial needle swinging about 30-60mb/s (my concern/question), and the on-line stuff is different again. Please confirm that you have carried out the above checks. Re: BT Speed Test (from MyBT) Go to solution @PaddyB Yes that's the correct link (can be accessed through the HH2 Home Page as well), and when I log in to it, it just comes back with the Log-in screen again no matter how many times I try! BT Wholesale. I also tried downloading some big files and never got over 38Mbit so whats going on? Stats are: 6. 59 Mbps download, and 28. WBC ADSL is available for 98% of lines, IPstream Connect on a further 1. The first page of test only show throughput speed without ip profile. 1Gbps (more than we pay for!) but it's totally erratic - high one BT Wholesale Broadband Performance Test. Pointless to log in router for the speed test! Not many peoples can't be bother to logged into 192. btwholesale. Log in to access Business Zone, briefings, and much more. The initial basic test sequence includes a download, upload and latency check and can be run as many times as you require. When I run the intial test it often shows download speed as 0. Also the desk sent me a link to try remote speed test/diagnostics and that wouldn't run either, again apparently due to the lack of upload capabilities! The desk advised me to use the BT Wholesale speed test, which does work OK. BT wholesale speed test worked ok on my Windows PC up until Sept 2018. Please note: Speedtest throughput isn't correct. Our long-established platform for our full product range. 8% of lines. When I click the correct box on the BT Wholesale page it says testing but the blue line never moves (does not move across as norma Hi, thanks for the reply. The speed test may report inaccurate results if you fail to, BT Wholesale Broadband Performance Test. The speed test may report inaccurate results if you fail to, or are not aware of the tools limitations. I've run the checker occasionally since then and got this same result. 23 Mbps down!!!!!!!!, 16. It always used to work so I’m not sure why it’s stopped. BroadBand Performance Test. I'm sure you remember that until recently the BT Wholesale tester would not accept LLU phone numbers at all. No, as the test was run by BT Wholesale for all providers that use their core network. I have looked at the bt paperwork but there is nothing referring to that kind of ID? You can stay up-to-date with the latest broadband briefings as well as the latest news and information from BT Wholesale. I do not have fibre but normally when I test I get a speed of about 4 which is fine for my needs. It's not constant though - sometimes we're getting 900Mbps+ via the wired connections, but sometimes it's really low - done multiple speed tests using Ookla, Google speed test, Fast. Quick question regarding the speeds available when checking on the BT Wholesale Checker website. 34 Mbps up, 39. This tool should not be used to test 500Mb/1000Mb product speeds. com, and BT Wholesale speed test and had anything between 0. Flexible and affordable sim only deals with no contract. speedtest. Other speed testers are traversing the wider internet over paths and servers BT have no control over that The tests completed will depend on the service you purchase from your Broadband Provider and the features they consume from BT Wholesale. This broadband Performance Tester allows you to test the performance of your broadband connection. It shows my speed at 70Mbps so how come it takes me 15min to download a 1GB file at there given speed it The New bt speed test diagnostic window is too quick to read the Results before it closes , yet the First Test window stays open with the Results until it's cancelled, or I move on to the Diagnostic test using my phone number , I'm using Windows Vista and a google browser that won't update any more Installation was 3 years ago. It seems to be me the BT speed tester is using around 6 requests given it pretty much matched the Thinkbroadand x 6 test, so whilst my real-world speeds were around 10Mbps down from 74Mbps at non-peak times, the BT Wholesale checker was showing me a speed around 6 times higher at 50-60Mbps. See this thread and you'll see what I mean. This is what I’m wanting them to fix. So you Check your broadband connection with our internet speed checker. It is intended for use by users whose adsl is provided by an ISP that uses BT Wholesale as their supplier and can provide additional information about your connection such as your current IP profile. Wholesale Internet Connect is built on the UK’s market-leading* internet service and boasts 100 per cent availability Service Level Agreement (SLA), along with bandwidth that has no busy periods or variable line quality. Low on minutes, data or texts? Just add one of our bolt-ons Thanks imjolly. ADSL and Fibre to the cabinet Broadband How to Run a BT Speed Test Wholesale? BT broadband speed test has a simple layout that helps you to easily test the speed without facing any trouble while using it to check your connection speed. 16Mbps (on a wired connection) and 1. Home//Broadband performance test//"Test my speed". Our broadband speed test is provided by BT Wholesale. Uploading to Youtube, and finally using SFTP (my friend confirmed his upload of ~75Mbps was being The BT Wholesale checker measures the speed before your connection reaches the Internet, so its a true indication of speed, and is unaffected by congestion on the core Internet. com . com Which currently isn't working, or really 'there'. If you’re going to offer uncontended bandwidth you need to back it up. both actually work but I was hoping for the 'old' BT speed test which gives both speed to the hub and speed to the device: this seems to have gone, However, It is still available on my mobile phone. 20C/21C Fault Diagnostics is a set of standalone tools designed to help diagnosis of broadband DSL circuits. https://speedtest. 2. Thanks. 168. The speed test may report inaccurate results if you fail to, In short, the BT Wholesale speed test is garbage, broken, unreliable. This has been done by uploading a single large file to various cloud storage services; Google Drive, Dropbox, Onedrive etc. 999 and this never changes. Please wait while we test your service Initializing Test Current Progress : 0% BT Wholesale Broadband Performance Test. The hub syncs at 79. It can also be used in conjunction with other test tools by your Broadband Provider You'll find the BT Wholesale Broadband Performance Test here: https://speedtest. Is anyone else getting this? Once the basic test has completed, and if you think you may have a performance problem, you can choose to complete a ‘Further Diagnostic’ test, this compares your results from the initial tests against service level data in the BT Wholesale systems. Conducting regular Bt Wholesale Speed Tests offers several advantages. When I click the correct box on the BT Wholesale page it says testing but the blue line never moves (does not move across as norma Working with BT Wholesale gave us the confidence to invest in our technology platform and make it state of the art. For the most accurate results, it’s better to avoid using broadband when running the test. It was such a big drop in speed that I rang BT to see if there was a problem with the service, they got me to run the speed test again and upload it to their servers - they agreed that the speed was an issue. Re: Problem running bt speed test diag It wasn't coming up on the thread @Orient , but I've been able to see it on your profile. . bt wholesale speed test advance does not show your IP anymore Not sure if this it the correct forum for Fibre to Cable BUT ,,,,, once upon a time, when you used the BT Wholesale speed test, you could then select advance and input your phone number and it would tell you your Line Profile . 20C/21C Fault Diagnostics can also be accessed by a Use Speedtest on all your devices with our free desktop and mobile apps. BT Wholesale Broadband Performance Test. Low on minutes, data or texts? Just add one of our bolt-ons. Broadband Diagnostic Test In order to complete further tests we need to be able to check your broadband settings and compare it to information that we already hold on our BT Wholesale systems. Tried with 2 different browsers with same result. Since then when I try the speed test it starts but at 20%I either get a message that unable to find router or sorry we have a problem unable to test. 13 Mbps up, 60. Also you may experience the same result if a major exchange problem exists as this will cause disruption to the line test facility. However, any other speed tests available (including the BT wholesale test) give very different results: I understand that BT measures the connection speeds between the exchange and my router, whereas the other BT Wholesale. The KBD test will advise what you should do next. com Additional Diagnostic used to show the IP Profile on a connection. 84 Mbps up, 43. Last few times I have ran BT Speed test it has not shown connection speed see image below Is there a problem with the Speed Test Solved: Hello, Are there any problems with the speed test site. I don't know if this is a temporary glitch, but accessing the usual BT Wholesale speed test though my Hub 2 router via the 'Test my speed' button leads to: https://speedtest. 08 Mbps Down / 191. Please wait while we test your service Initializing Test Current Progress : 0% BT Sport; Mobile Plusnet Mobile; Sim only deals. Standard maximum upload speed is 1. BT Mobile is a mobile virtual network operator (MVNO) provided by BT Consumer. Plusnet Hub 2 router firmware. ADSL and Fibre to the cabinet Broadband High speeds bring us closer. The 2nd test page (further diagnostic) Checking the speed of BT Business Broadband is quick and easy – with the BT speed tester. GO. 25 ms latency This is running on an 8 c BT Wholesale Broadband Performance Test. I have today went from BT300 to BT 900 , it appears to have switched, but since the upgrade I have not been able to use the MY BT speed test, it goes to about 7% and then zooms to 100 and then says there is an issue and try again ! In the last couple of days the BT Wholesale speed test is not working. com, bt wholesale and the smart hub's admin page. The neighbouring property is away to have broadband installed with an estimated speed of approx 50mb. When using our landline number and the house address the results are very different. The time it takes for the server to upload the data files is then calculated. com/ Our broadband speed test is provided by BT Wholesale. @goldenfibre wrote:. When I click the correct box on the BT Wholesale page it says testing but the blue line never moves (does not move across as norma No, as the test was run by BT Wholesale for all providers that use their core network. I appreciate that there are a lot of local variables however I cannot see why the speed estimates should be so different. Hi, Just curious as to why I get this response when I a speed check on BT Wholesale Speed Checker. This tool can average connection speed for any Internet provider, country or city in the world. Although the advanced tab complains after it's run, presumably because I don't use a BT Hub. 38 ms latency Opera 446. Had the same upload speed cap on a previous hub, have been sent a new hub and still the speeds are the same. 254 with username and password. BroadbandUK is the independent broadband guide you can trust. We’ve taken the functionality far beyond that of our old platforms and avoided an expensive upgrade. net / BT wholesale speed test). It does BT Wholesale Broadband Performance Test. When I check my internet Infinity 2 connection using www. That would usually be on any emails or letters that were sent to you when you took out the contract, but if you don't have that available, it would be best to get in touch with our broadband tech The tests completed will depend on the service you purchase from your Broadband Provider and the features they consume from BT Wholesale. We’re here to help with that. Click 'Start Test' to run a broadband speed test and see if you are receiving the speeds advertised by your Internet BT Wholesale. Fine The Importance of Conducting a Bt Wholesale Speed Test. The Ookla desktop speed tester shows consistent speeds that are more or less in line with the MyBT results so those are the two I now use. I'm on FTTC and renewed my BT BB contract in September and switched to DV. The New bt speed test diagnostic window is too quick to read the Results before it closes , yet the First Test window stays open with the Results until it's cancelled, or I move on to the Diagnostic test using my phone number , I'm using Windows Vista and a google browser that won't update any more BT Wholesale Broadband Performance Test. I restarted my router (BT Smart Hub 2) and it seemed to help, but onyl for a bit. However, I cannot now run any speed tests using the BT wholesale speed test link which keeps saying I don't have Adobe Flash installed. Developed by BT Group, one of the UK’s leading telecommunication companies, this test provides insight into the quality of your internet service. Your last sentence is exactly what I'd expect - if we do actually pay for 80 - and not 74 - then I would expect to the able to . 30 MB) - 11/10/2024 - New. net, fast. ADSL and Fibre to the cabinet Broadband Well, not anymore, you can ran BT Wholesale run diagnostic test straight away to get your ip profile. If other services or equipment exist on your line they may interfere with the standard ISDN2, ISDN2 Home Highway, ISDN30 or PSTN line testing facilities and result in a line test not being performed. Ethernet connection to Speedtest by Ookla - The Global Broadband Speed Test says my BT Full Fibre 100 plan speed test is 10 ms Ping, 94. Part 5. When I click the correct box on the BT Wholesale page it says testing but the blue line never moves (does not move across as normal) even though it states it is testing. 10 Mbps down, 16. Enjoy easy access to the high-speed broadband market and meet your customers' requirements without any need for new infrastructure. BT Wholesale. It isn't asking for your BT ID, it is the Broadband Service ID, which does start BBEU. 28Mbps. Simply choose the briefing alerts you want to receive from the briefings preferences page and we'll let you know by email when we publish an update. By running the Bt Wholesale Speed Test, you can verify if your ISP is delivering the promised speed. It also gives us all the data we'll need if you ever need to get in touch about a fault. We can help with that. Bolt-ons. When you use an external speed tester, then the speed will depend on the amount of traffic on the Internet, and you will get a lower speed, during peak times. 5Mbps upload capacity with Annex M, which is a chargeable extra feature. Broadband speed: What is it and how does it work? I'm not getting the expected Stay Fast Guarantee or minimum broadband speed; Why do I need ADSL filters (microfilters) and where do they go? Anybody have any idea what is going on? I thought BT wholesale speedtest is the one to use? Safari 60. Can you explain why that The BT Broadband Speed Test has moved to the My BT app, where you can test the speed from our network to your devices as well as your hub. All coverage figures Support after your BT broadband speed test. Disconnect any unnecessary devices, test the speed over a wired (Ethernet) connection, and restart your router. In the last couple of days the BT Wholesale speed test is not working. With the user-friendly tool, you can determine the upload/download speeds, ping, and jitter of your internet connection. It only takes a minute or two to check your internet My BT fire has been really sluggish over the last 5 days or so. I do not have a telephone number any longer so how do I find out my BBEU or ALID for the test? I have not seen this quoted on any documentation from Plusnet. My BT Wholesale. Again, in the hope that a BT representative is monitoring this thread, The My BT app Speed Test module appears to be currently non-functional. up to 10 days from set-up of a new service or following a DLM Reset for your broadband line to train up to its full speed. You need to follow some of our instructions that help you to get a comfortable experience. Now it runs a speed test just like any other site, but the Further Diagnostics were introduced at the time that was. When I click the correct box on the BT Wholesale page it says testing but the blue line never moves (does not move across as norma BT Sport; Mobile Plusnet Mobile; Sim only deals. This online BT wholesale speed test has made it super easy to check your internet speed. What should I do if I don’t receive the Etherflow handover in the timescales given? I'm on FTTC and get about 9 mbps to the hub) and so they're conducting tests to find out if there's faults on the lines ect. The speed test may report inaccurate results if you fail to, Once the basic test has completed, and if you think you may have a performance problem, you can choose to complete a ‘Further Diagnostic’ test, this compares your results from the initial tests against service level data in the BT Wholesale systems. Hi, I can see the speed but not the IP profile of what the line has limited me to for my location, etc. I've tested with ethernet cable cat6, 7 and 8 to bt wholesale speed test site and fast. Do bear in mind that any speed test during this period may not reflect the true long-term speed of your Broadband. BT Community / Broadband / BT Fibre broadband / Re: bt wholesale speed test advance does not show There’s no need to build your own internet platform or worry about the ever-increasing bandwidth demands of end users on your infrastructure like there is with layer 2 services (like our WBC and WBMC solutions) – we can do it all for In the last couple of days the BT Wholesale speed test is not working. It was BTs router and the speed test on the engineers laptop showed 500mb speed fine over Wifi. How to Use the BT Broadband Speed Test Tool? Using the BT internet speed test tool is very easy. I am measuring speeds using the BT Wholesale speed checker with a wired Ethernet connection and light loading. The BT Wholesale Speed Test is a powerful tool that allows users to measure their internet connection speed. In March 2014, it signed an MVNO agreement with EE, which used the 4G spectrum. It shows you the speed of your line or connection so you can check you’re getting your Minimum Guaranteed Speed. 2 Coverage shown indicates combined ADSL coverage offered through WBC and IPstream Connect. Hi, I've been measuring my speed via speedtest. It also gives us all the data we'll need if you ever Please wait while we test your service Initializing Test Current Progress : 0% You can test your internet download and upload speed: Go to Google. The BT Speed test shows it connects to my exchange. I do not have a telephone number any longer so how do Network services provider BT Wholesale has confirmed to ISPreview that they’ve taken the decision to “retire” their long-running BroadBand Performance Test (speed tester), which is a change that was formally introduced at the start of this month. When we tried the broadband performance test provided by BT wholesale - the results were outstanding! Our 30Mbps broadband connection achieved speeds as low as 0 and as high as 119Mbps (at least, according to the BT speed checker). Edited by j0hn83 (Tue 08-Oct-19 14:01:12) deleted (deleted) Wed 09-Oct-19 12:00:21: Re: Bt Wholesale speed test? [link to I am currently on the Fibre product, so I have just broadband and no landline. In the Additional Diagnostic section of the BT Wholesale Speed Test it requires either a Broadband Service ID (BBEU), an Access Line ID (ALID), or a telephone number. BT Wholesale Broadband Connect (WBC) For archived price lists, select related documents. Using the BT Wholesale Broadband Performance Test site i get 75Mbit without question, every time no problems at all, using every other speedtest site on the planet (including the TBB one) i get 38Mbit. BT Speed Tester: 3 Steps to Take Your BT Wi-Fi Test. Search for internet speed test. The consequence is that this Full Fibre 900 with Halo 3+ customer cannot verify that his Stay Fast Guarantees of 700/10Mb We're a big fan of BT Broadband, but BT is deceiving their customers by providing an extremely inaccurate speed test facility. Is anyone having the same problem and can anyone explain why the download s I hadn't run a speed check for a while so I didn't particularly associate the change with the switch to Win 7. Whilst my ping rate is pretty consistent with other tests - the download and upload are consistently reporting considerably higher - 1878. Find out how to fix slow broadband and wi-fi speeds. (My post is message 7 on that thread). Find out everything you need to know about internet connection speed. For people not aware, the wholesale speedtester was the gold-standard speedtest used by ISPs to determine faults with lines, and crucially, was also the method ISPs used to detect congestion problems, as these tests would be logged and the ISP could chase BT Wholesale for these in order to get them to upgrade capacity. 1. 00. Sorry not to end the article ‘on a high’, but it just goes to show that online In the last couple of days the BT Wholesale speed test is not working. I've just done two tests now, which is probably one of the busiest times, & it was 857 down & 111 up on Ookla desktop & 612 down & 89 up on BT Wholesale. Our network reaches over 99% of the UK, so we've got you covered. Google partners with Measurement Lab Test your broadband speed and performance with the BT Wholesale tester. Speed tester (USA & London) BT Wholesale Speedtest : BTw offer a Speed test that will bypass your ISP and test your line direct with BT's servers. Is your broadband speed slower than expected? Try moving your hub to get a faster connection. How to run a broadband speed test. After waiting a few minutes, the upload speed test result is shown. They had me run a speed test using my My BT app, I gave them the results of the download/upload speeds and then they left. The BT Wholesale Performance tester is designed to test the speed and performance of your broadband connection. Find out your IP profile, download and upload rates, and best effort services. It wasn't coming up on the thread @Orient, but I've been able to see it on your profile. Line test results for lines above 330Mb cannot be verified and no further web based diagnostics will be available. This broadband Performance Tester allows you to test the performance a ccSNR Reset for your broadband line to train up to its full speed. com. My usual max speed is capped out at 60mbps - last Friday I was hitting 2mb per second tops (using online tests like speedtest. com) does not register my FTTP speeds. And you can. Please wait while we test your service Initializing Test Current Progress : 0% However, the MyBT app works differently to all other available speed tests in that it makes a direct connection from BT’s servers to your hub so it can test the actual speed between the exchange and your hub, not your device. Help & support Only speediest that shows 900mb or anything close to 900mb is the BT Speed Test. You’ve got your own network but you want greater control over the internet access your customers have. BT IPstream Connect. Press the ‘GO’ button to start the Internet Speed Test. The BT wholesale speed test tool is the best free resource for checking your BT broadband speed. If I then run the I am therefore wondering if I was to switch to BT, whether there is any likelihood for the speed to be faster than EE's, given that they are both BT Wholesale providers. Tap or click Run Speed Test. The app contains individual tests such as the XDSL IP Test, XDSL Status Check and Copper Line Test, which can confirm the status of DSL and IP layers and if a copper line is working to the required standard. Coverage checker. Is there an issue or is it because I'm now on DV. @jab1 . The BT Wholesale Broadband Performance Test does not give you a true speed. *my emphasis. If you are not happy with your speed, then you can use the broadband trouble-shooter, which runs a test for you. This gives a more accurate picture of the broadband performance in your home. Our guide covers connection type, download speed, bandwidth and how to measure it. If the KBD outcome indicates a BT issue, you can raise a fault via Eco Plus (accessible via Business Zone) or your B2B/XML portal. I joined the BT Technical Chat and they ran a number of tests and suggested I use the BT speed checker: https: Hi, @Alan_in_Hemel the only speed test that our customer support teams should be recommending is the test within the MyBT app as that measures the network speed that your hub is receiving. These include: Ensuring Advertised Speeds: Internet service providers often promise specific speeds in their plans. Already tried that, that won't run, possibly due to the lack of upload capability. Please ensure you've carried out CP and end user checks and a full KBD test has been ran before contacting BT Wholesale. 88 Mbps upload. BT Speed Test. ADSL and Fibre to the cabinet Broadband Ignoring the speed test websites for a second, my 'real world' tests are still experiencing an upload speed of approx 9Mbps. net I get: Download: 65Mb/s Upload: 17Mb/s This is consistent with DSLStats which shows: Max Downlaod: 72Mb/s Max Upload: 20Mb/s But the BT Wholesale site gives: Download: 32Mb/s Upload: 16Mb/s Why such a big discrepancy? Works for me in Brave or Edge browsers but Firefox doesn't even display the basic test, just a BT background. 999 / 19. They didn't attempt to sell me anything or mention any other names or networks. The browser used can have a huge impact on the speed it shows. To test your broadband speed, log in to or download the My BT app. 58 Up. My upload is 10Mbit no matter where i test. It gives shows you a fast download speed that is not true. Windows 10 Related Articles. 1 ADSL and SoADSL available with up to 2. In The BT Broadband Speed Test has moved to the My BT app, where you can test the speed from our network to your devices as well as your hub. To address slow broadband, I recommend starting with the following steps to improve your speed and determine if an engineer visit is necessary: Check for Network Issues: Make sure the slowdown isn’t due to Wi-Fi congestion. 50 Mbps down, 15. From our highly accurate speed test to our address-level internet coverage comparison tool, we empower you to get properly connected. Yet when I run a speed test on BT's Wholesale site, I'm getting speeds that go way beyond what the line is profiled for. 63 ms latency Firefox 5. TestMy. This broadband Performance Tester allows you to test the performance of your broadband connection. Now it just hangs with 4 spinning circles as shown below. Go to the Google search bar and type our BT wholesale speed Then, a few small data files are uploaded to the server. If you are testing 500Mb/1000Mb product speeds please click here. But BT has yet to post a notice about this on the service page, which may cause some confusion for those trying to run a test. What reference should I use to raise a fault? The BT speed checker tests the speed to a server that is reached purely within the portion of the network they own and control. Actually came on to say that the BT Wholesale speed tester is a bit nutty. The upload speed is always 18 Mbps at any time of day. This is a daily occurrence although there are occasional remission days. The BT Broadband Speed Test has moved to the My BT app, where you can test the speed from our network to your devices as well as your hub. The speed test may report inaccurate results if you fail to, Hi. The handover document contains information about the speed and delivery location of the connection, including room, You'll usually receive the Etherflow handover document around 24 hours after a successful end-to-end test has been completed by BT Wholesale. It asks you to put in the bt id but starts beuu111111 etc . fxda tyhd qnevmyt opgna yjmb ppew klvm qgepylp aolavr djkstg eklbuc cytyt lbqxom dtyvpal ssmh